Leading and Developing High Performing Teams (Virtual)

  • 4 3-hr (12 hrs.) Sessions
  • 1.2 CEU/12 PDUCredits/Units
  • MDV645Course Code
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Course description

Teams are needed because the world we live in requires constant experimentation, a continual response to changing conditions. In our exploration of new conditions and possibilities, we have to rapidly integrate new partners and different work disciplines. The team structure adapts most easily to changing conditions and has the greatest potential for creative solutions and new approaches to work challenges.

This interactive course provides a successful team development process that facilitates the development of a new team or the revitalization of an existing team. Whether your team is an ongoing work group, or a special project based team of limited duration, you will rapidly increase its effectiveness with the use of these teamwork tools and skills.

Who should attend

Individuals who will benefit from this course include:

  • Managers, Program and Project Leaders
  • Supervisors
  • Team Leaders
  • Team members
  • Individuals who wish to lead teams to high performance



What you will achieve

  • Skills to be an effective team leader and member
  • Tools and techniques to build and maintain high performance teams
  • Confidence and ability to deal effectively with challenging team situations
  • The ability to apply facilitative leadership skills to promote team communication, collaboration, and performance
  • The ability to use the resources of the team to identify and overcome obstacles
  • Skills for team communication strategies, tools, and techniques to assure positive outcomes
  • Best practices for leading virtual teams
  • The ability to run effective team meetings that produce results
  • The ability to use ongoing evaluation and feedback tools to monitor team progress

What you will learn

  • Seven factors that teams need to be high-performing
  • Best practices for a team leader, including skills to develop and lead a high performing team
  • The importance of clear goals, roles, and processes for conducting effective team meetings and leading productive teams
  • Team building stages and the tools and tasks needed to move through each stage
  • Teamwork tools that are used to align individuals to be as effective as team members
  • Team communication tools that develop positive interactions among team members
  • Tools for team problem-solving and goal attainment
Course Outline
Module 1: Team Building Skills
  • Goals, Roles and Processes
  • The Leader's Role
  • Definitions
  • What Teams Need
  • Your Best and Worst Experiences
  • Team Building Stages
  • Team Requirements
  • Team Connections
  • Team Roles and Resources
  • Ground Rules
  • Utilizing Team Resources
  • Team Building Process
  • Symptoms of Team Stress
  • The Five Dysfunctions of Teams
  • Team Meetings
  • Facilitation Skills
  • Decision Strategies
  • Goal Setting and Problem Solving
  • Team Assessment
Module 2: Communication Skills
  • Developing Trust
  • Mapping Your Stakeholders
  • Communication Planning
  • Choice and Control
  • Building Blocks of Effective Communication
  • Influencing Skills
  • Successful Delegation
  • Giving Feedback for Improved Performance
  • Managing Conflict
Module 3: Virtual Team Management
  • Virtual Leadership Challenges and Strategies
  • Action Plans

For an updated schedule for this course, please call us at 1.800.288.7246 (US) or +1.978.649.8200.