• Traditional Classroom: 1/2-day
• Virtual Instructor-led: One 3-hour session or Two 90-minute sessions

“Managing up” is a nuanced skill set that puts you in the driver’s seat of your career, while maximizing the value you deliver to your organization. It does not involve being inauthentic or changing who you are at work; but it does involve consciously and deliberately developing positive working relationships with those above you in the organizational structure. In this session, you will be enabled to effectively assess style differences, build rapport, engage proactively, and handle challenging situations (and people) with diplomacy and poise.

Target Audience

Individuals who will benefit from this course include project managers, program managers, managers, leaders, team leaders, and those at any level who need to influence without authority.

Learning Objectives

• Describe the benefits of managing up.
• Asses others’ styles in order to better influence and collaborate with them.
• Increase your effectiveness in collaborating with others who have different priorities, personal styles, and communication styles than you.

Course Outline

Opening Activities

The Benefits of Managing Up

Assessing Your Boss’s Style

What’s in Your Locus of Control

Adapting Your Style

Difficult People and Situations: Scenario Work

Summary, Next Steps, and Action Planning

MDV1418 Course Code