Management and Leadership

Leading Sustainable Change

• Traditional Classroom: 1/2-day
• Virtual Instructor-led: One 3-hour session or Two 90-minute sessions

A key role in leadership today is interpreting and working with a continuous flow of change. Change is essential for organizational growth and survival, and being a change leader for your team is vital for its operational success. In this session you will delve into the intricacies of leading change initiatives within organizations and will develop the skills and insights necessary to navigate the ever-evolving landscape of organizational transformation effectively. At the end of this session you will be able to lead people successfully through change in your organization by using models and processes to produce outcomes that are practical and sustainable.

Target Audience

This course is designed for new and experienced managers, leaders, team leads, and team members who want to become more successful leading people through change.

Learning Objectives

• Explain the importance of a change mindset in leading sustainable, scalable change.
• Distinguish between change and transition.
• Utilize a tool for intentionally shifting perspective and mindset.
• Describe the ADKAR^® model and its relevance to managing the people side of change.
• List research-based tactics for enabling change.
• Diagnose the “barrier point” to help with individual transitions through change.

Course Outline

Foundational Concepts

• The Difference Between Change and Transition
• Schlossberg’s Transition Theory
• Your Locus of Control

Cultivating a Change Mindset

• Why Mindset Matters
• Moving from Fixed to Growth Mindset

Planning and Preparing for Change

• Working with the Nature of Change
• Change Mindset Key Skills
• Tool: Three Perspectives Chart

Enabling Change Through Managing Resistance

• Reasons People Resist Change
• Tactics for Enabling Change

Change Management and the ADKAR^® Model

• Awareness
• Desire
• Knowledge
• Ability
• Reinforcement

Focusing Your Change Management Efforts

• Diagnosing the Change Barrier Point
• Moving Through the ADKAR^® Steps

Summary and Next Steps

MDV701b Course Code