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EmailAligning and Strengthening Your High-Performing Team
- Traditional Classroom: 1-day
- Virtual Instructor-led: Two 3-3.5 hour sessions; Three 2-hour sessions
Hybrid teams come with its own set of unique challenges and benefits. With remote collaboration, communication has to increase — teams need to use more communication channels, do more one-on-one check-ins, leverage video for visual cues, and intentionally connect with one another. Additionally, special attention needs to be paid to defining and building team culture. In this highly interactive course you will identify your own communication style and preferences and learn specific techniques for flexing your style to meet the needs of the team. We will explore ways to optimize team dynamics and communication, creating a team charter to drive authorship and ownership of enhanced team performance.
Target Audience
This course is specifically designed for intact, high-performing teams working in hybrid environments.
Learning Objectives
- Identify various “filters” that have a negative impact on communication.
- Explain the importance of tailoring your message to meet the needs of the receiver.
- Articulate key differences between the four basic DiSC styles.
- Distinguish between functional and dysfunctional conflict in a work environment.
- Describe the four stages of psychological safety.
- Identify norms and ground rules/social agreements to enhance trust, communication, and performance.
Pre-Course Work
Everything DiSC® Online Self-Assessment
Course Outline
Session 1
Opening Activities
- Welcome and Introductions
- Course Goals and Objective
The Goal of Communication
- The Medium and the Message
- Communication Filters
- A Lesson from the Archery Range
Tailoring and Targeting Your Message
- Personality and Communication Styles
- Video: Introduction to Everything DiSC®
- Cornerstone Principles of DiSC
- Activity: Personality Styles Within the Team
- Practical Application
Exploring Your DiSC Report
- Priorities of Your DiSC Style
- Activity: DiSC Style Motivators and Stressors
- Activity: DiSC Style Contributions to the Workplace
The Four Basic DiSC Styles
Summary and Homework
Session 2
Team DiSC Map and SWOT Analysis
- Opening Activity: Reading the Signs
- Review of Individual Styles and Team Composition
- SWOT Analysis: Team Communication
- Communication and Active Listening Skills
Functional Versus Dysfunctional Conflict
- Conflict Basics
- Activity: How Do You React to Conflict?
- Functional Versus Dysfunctional Conflict
- Functional Conflict and Innovation
- Stages of Team Development
DiSC Styles and Conflict
Getting to Neutral
Productive Conflict and Psychological Safety
- Four Stages of Psychological Safety
Defining Group Norms and Agreements
Summary and Next Steps
Session 2
Team DiSC Map and SWOT Analysis
- Opening Activity: Reading the Signs
- Review of Individual Styles and Team Composition
- SWOT Analysis: Team Communication
- Communication and Active Listening Skills
Functional Versus Dysfunctional Conflict
- Conflict Basics
- Activity: How Do You React to Conflict?
- Functional Versus Dysfunctional Conflict
- Functional Conflict and Innovation
- Stages of Team Development
DiSC Styles and Conflict
Getting to Neutral
Productive Conflict and Psychological Safety
- Four Stages of Psychological Safety
Defining Group Norms and Agreements
Summary and Next Steps
MDV1116 Course Code
For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!
