Management and Leadership

Best Teams: Introverts, Extroverts, and Ambiverts

• Traditional Classroom: 2-day
• Virtual Instructor-led: Four 3-hour sessions

Effective, high-performing teams within organizations generate new ideas and approaches that solve problems and create innovative solutions efficiently, cost effectively and with highest level of quality. One key element to this amazing process is world-class ideation. To do this well, everyone needs to be effective at gathering groundbreaking ideas and identifying possible flaws quickly.

This course supports effective collaboration among introverts, extroverts, and ambiverts within project teams. When understood these differences can be help break through barriers and reach new levels of achievement and performance. This course is science-based, lively, inclusive, and transformative. You will learn from research in the areas of neuroscience, team effectiveness, and unconscious bias.

Every workplace today needs to leverage relationships and attitudes that get things done fast. This experiential program teaches the elements of collaboration between groups and engages participants in activities and conversations that strengthen collaboration built on differences within groups.

Target Audience

Individuals who will benefit from this course include anyone who needs to maximize great ideation, minimize personality conflicts, and increase team productivity.

Learning Objectives

• Evaluate how effectively a project team is working by identifying introverts, extroverts and ambiverts in a non-judgmental way, including the value they each bring to project teams.
• Diagnose obstacles hindering introverts, extroverts, and ambiverts from doing their best work and working effectively together.
• Design interventions and procedures to improve introverts’, extroverts’, and ambiverts’ ability to work together in team meetings that elicit more and better-quality ideas from all types of people, overcoming our natural biases that limit both seeking and giving of input freely.
• Coach to improve introverts’, extroverts’, and ambiverts’ ability to work together for greater productivity and by eliciting and valuing input from all types of people.

Course Outline

Day 1 (Sessions 1 and 2)

Module 1.1: Foundation Tools

• Cognitive Shortcuts/Expectations
• Introverts, Extroverts, and Ambiverts
• Personal Assessment

Module 1.2: Overcoming Conflicts and Block

• Psychological Safety
• Conflict and Ideation Blocks
• Involvement Priming
• Diagnosing Personalities
• Case Studies
• Diagnostic Demonstration

Module 1.3: Making Connections

• Dialing up a Vert Behavior
• Success Stories with Different Personalities
• Personality Demonstration and Involvement Practice
• Feedforward Communication
• Sharing Ideas Freely

Module 1.4: Hearing for Input

• Methods for Drawing out Introverts
• Focusing Extroverts
• Leveraging Ambiverts
• Practice Simulation
• Energize Brainstorming
• Practice Brainstorming
• Overnight Practice

Day 2 (Sessions 3 and 4)

Module 2.1: Working the Team

• Report out on Overnight Practice
• Blockers in Meetings
• Designing Meetings
• Meeting Interventions

Module 2.2: Influencing to Overcome Bias

• Practice: Design Real Meetings
• “Nudging” People in the Right Direction
• Role-Play: Nudging

Module 2.3: Coaching Others

• Teaching Others Formally
• Personal Action Plan
• Exchange Ideas on Plan
• Role-Play on Plan

Summary and Next Steps

MDV1567 Course Code