Practice Area

Management and Leadership

Plain Language: Clear and Concise


  • Traditional Classroom: 1-day
  • Virtual Instructor-led: Two 3-3.5 hour sessions; Three 2-hour sessions

Plain language is essential for communicating clearly — and the Plain Writing Act of 2010 requires all federal agencies to use plain language in public-facing communications. In this course we explore essential plain language principles. We also teach the writing and design techniques that support plain language goals across communication. Participants will engage in exercises and group discussions as well as writing workshops that foster hands-on learning. Attendees of this course will walk away from this course with tips they can apply immediately.


Target Audience

This course is designed for government and professional employees at any level who want to be clearer and more concise in their writing.

Learning Objectives

  • Define what plain language is and its supporting principles.
  • Describe why to revise content for the reader’s needs.
  • Summarize the research that supports plain language best practices.
  • Use writing strategies that create the best clarity.
  • Format and structure your writing to foster readability.

Course Outline

Part 1: An Introduction to Plain Language
  • What Plain Language Is
  • Why Plain Language Matters for Government and for People
  • Which Principles and Research Support Plain Language
Part 2: Writing Strategies for Clarity
  • Active and Passive Voices
  • Strong Verbs
  • Positive Framing
  • “You” Voice and Pronouns
  • Parallel Structure
  • Tips to Remove Wordiness
  • Precise Word Choice (Ambiguity, Vagueness, etc.)
Part 3: Strategies for Format and Structure
  • Organize for the Reader
  • Sentence and Paragraph Brevity
  • White Space
  • Headers and Bullet Points
  • Visuals
  • Font Treatment
Lesson Engagement
  • Before-and-After Examples
  • Individual Exercises
  • Group Exercises and Workshop
  • Polls
Training Includes
  • Participant Guide
  • Handouts and Tips Sheet

MDV660 Course Code


For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!


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