Leading and Developing High-Performance Teams

  • 2 day(s)Duration
  • 1.4 CEU/14 PDU/Credits/Units
  • MDP645Course Code
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Course description

Teams are needed because the world we live in requires constant experimentation and a continual response to changing conditions. In our exploration of new conditions and possibilities, we have to rapidly integrate new partners and different work disciplines. The team structure adapts most easily to changing conditions and has the greatest potential for creative solutions and new approaches to work challenges.

This interactive course provides a successful team development process that facilitates the development of a new team or the revitalization of an existing team. Whether your team is an ongoing work group or a special project-based team of limited duration, you will rapidly increase its effectiveness with the use of these teamwork tools and skills.

Who should attend

Individuals who will benefit from this course include:

  • Managers, program leaders, and project leaders
  • Supervisors
  • Team leaders
  • Team members
  • Individuals who wish to lead teams to high performance



What you will achieve

  • Develop the skills to be an effective team leader and member.
  • Use tools and techniques to build and maintain high-performance teams.
  • Gain the confidence and ability to deal effectively with challenging team situations.
  • Apply facilitative leadership skills to promote team communication, collaboration, and performance.
  • Use the resources of the team to identify and overcome obstacles.
  • Develop skills for team communication strategies, tools, and techniques to assure positive outcomes.
  • Understand best practices for leading virtual teams.
  • Run effective team meetings that produce results.
  • Use ongoing evaluation and feedback tools to monitor team progress.

What you will learn

  • Seven factors that teams need to be high-performing
  • Best practices for a team leader, including skills to develop and lead a high-performing team
  • The importance of clear goals, roles, and processes for conducting effective team meetings and leading productive teams
  • Team-building stages and the tools and tasks needed to move through each stage
  • Teamwork tools that are used to align individuals to be as effective as team members
  • Team communication tools that develop positive interactions among team members
  • Tools for team problem-solving and goal attainment
Course Outline
Module 1: Team Building Skills
  • Goals, Roles, and Processes
  • The Leader’s Role
  • Definitions
  • What Teams Need
  • Your Best and Worst Experiences
  • Team-Building Stages
  • Team Requirements
  • Team Connections
  • Team Roles and Resources
  • Ground Rules
  • Utilizing Team Resources
  • Team-Building Process
  • Symptoms of Team Stress
  • The Five Dysfunctions of Teams
  • Team Meetings
  • Facilitation Skills
  • Decision Strategies
  • Goal Setting and Problem Solving
  • Team Assessment
Module 2: Communication Skills
  • Developing Trust
  • Mapping Your Stakeholders
  • Communication Planning
  • Choice and Control
  • Building Blocks of Effective Communication
  • Influencing Skills
  • Successful Delegation
  • Giving Feedback for Improved Performance
  • Managing Conflict
Module 3: Virtual Team Management
  • Virtual Leadership Challenges and Strategies
  • Action Plans