Course description

This two-day, fast-paced workshop explores the human dynamics of organization change through four lenses: the individual, the team, the organization, and the leader. Participants will focus on understanding the best practices of fostering and supporting organizational change that sticks and will develop a Change Roadmap for an initiative of their choosing.

Who should attend

Individuals who will benefit from this course include anyone designated as a Change Agent and any managers and individuals interested in learning about these fundamental principles.

What you will achieve

• Understand the impact of change on an individual, team, organization, and leader.
• Describe the critical components of a change initiative.
• Understand what motivates us.
• Describe the key characteristics of an effective change program and how to implement one.
• Develop a change management roadmap for a specific initiative.

What you will learn

Course Outline

Module 1: Fundamental Concepts

• Exercise: Key Characteristics of an Effective Change Initiative
• Exercise: Attitude Towards Change
• Head and Heart of Change
• Kotter 8-Step Model for Driving Change

Module 2: Effective Leadership

• Exercise: Comparing Project versus Change Implementations
• Chaos Theory
• Leader’s Impact — Results, Organization, People
• Our Vision — Impact and Translation
• Change Agent Role
• Exercise: Identifying Biases and Understanding Impact

Module 3: Human Dynamics

• Recognizing Reality — Difference Between Words and Action
• Human Nature — Neuroscience and Transitions of Change
• Exercise: Identifying Who Is Impacted
• Stakeholder Assessment Matrix

Module 4: Driving Change

• Exercise: Creating the Path
• Environmental Impact — Team Culture
• Exercise: Our Rules of Engagement
• Exercise: Identifying and Increasing Reference Points and Other Support Aids
• Summary of Key Tips, Tricks, and Processes

Put Into Practice: Change Roadmap

Wrap-Up