Change Agent: Actively Supporting a Change Initiative

  • 2 day(s)Duration
  • MDI1308Course Code
  • send to printer

Course description

This two-day, fast-paced workshop explores the human dynamics of organization change through four lenses: the individual, the team, the organization, and the leader. Participants will focus on understanding the best practices of fostering and supporting organizational change that sticks and will develop a Change Roadmap for an initiative of their choosing.

Who should attend

Individuals who will benefit from this course include anyone designated as a Change Agent and any managers and individuals interested in learning about these fundamental principles.

What you will achieve

  • Understand the impact of change on an individual, team, organization, and leader.
  • Describe the critical components of a change initiative.
  • Understand what motivates us.
  • Describe the key characteristics of an effective change program and how to implement one.
  • Develop a change management roadmap for a specific initiative.

What you will learn

Course Outline
Module 1: Fundamental Concepts
  • Exercise: Key Characteristics of an Effective Change Initiative
  • Exercise: Attitude Towards Change
  • Head and Heart of Change
  • Kotter 8-Step Model for Driving Change
Module 2: Effective Leadership
  • Exercise: Comparing Project versus Change Implementations
  • Chaos Theory
  • Leader’s Impact — Results, Organization, People
  • Our Vision — Impact and Translation
  • Change Agent Role
  • Exercise: Identifying Biases and Understanding Impact
Module 3: Human Dynamics
  • Recognizing Reality — Difference Between Words and Action
  • Human Nature — Neuroscience and Transitions of Change
  • Exercise: Identifying Who Is Impacted
  • Stakeholder Assessment Matrix
Module 4: Driving Change
  • Exercise: Creating the Path
  • Environmental Impact — Team Culture
  • Exercise: Our Rules of Engagement
  • Exercise: Identifying and Increasing Reference Points and Other Support Aids
  • Summary of Key Tips, Tricks, and Processes
Put Into Practice: Change Roadmap