Communication Excellence

Course description

Communication is the number-one skill needed for professional success, but it’s often the area people struggle most with. The good news is that with practice, communication skills can be honed and developed, enhancing relationships, confidence, and your standing in the workplace. The goal of this course is to jumpstart your professional success by enhancing your written and verbal communication skills.

Who should attend

Individuals who will benefit from this course include project managers, program managers, business relationship managers, functional managers, leaders, team members, and individual contributors who want to develop their communication skills to enhance their professional success.

Course Objectives

• Articulate concrete ways to engage your communication "audience" either virtually or in person.
• Explain the importance of tailoring your message to meet the needs of the receiver.
• Match messages to the appropriate media using real-life scenarios.
• Practice using key skills involved in being clear and concise.
• Recognize key components that contribute to making a successful recommendation.