Communicating with Impact Using Everything DiSC®

Communicating with Impact Using Everything DiSC^®

Traditional Classroom: 1-day
Virtual Instructor-led: Two 3-3.5 hour sessions; Three 2-hour sessions

Communication is a foundational skill that impacts your success in both business and life. The way we communicate with others informs higher-level capabilities like influencing, emotional intelligence, conflict management, and leadership. In this highly interactive course we will use the Everything DiSC^® framework as a lens to explore and understand communication needs, styles, and preferences.

We will build on these insights and take a look at team dynamics through the lens of DiSC, conducting SWOT analysis to gain insight into strengths, weakness, opportunities, and threats. We will investigate the concept of productive conflict, practicing active listening techniques and distinguishing between functional and dysfunctional conflict. Lastly, we will define norms and team agreements that will build psychological safety on our team(s) and take us to a new level of effectiveness with communication and performance.

Target Audience

This course is designed for teams or individuals who wants to become more effective in the way they communicate and connect with others.

Learning Objectives

Infer how your personality impacts your communication preferences.
Determine how communication styles and combinations impact working with others.
Identify ways to problem solve communication challenges when others have different styles.
Perform a SWOT analysis on your team through the lens of DiSC.
Distinguish between functional and dysfunctional conflict in a work environment.
Practice active listening skills.
Describe the four stages of psychological safety.
Identify norms and ground rules/social agreements to build trust and enhance communication effectiveness.

Pre-Course Work

Everything DiSC^® Online Self-Assessment

Course Outline

Getting Started

Welcome and Introductions
Course Goals and Objective
Opening Activities

The Goal of Communication

The Medium and the Message
- Communication Filters
- A Lesson from the Archery Range
Personality and Communication Styles
- Cornerstone Principles of DiSC
- Class Activity: Identify Your DiSC Style

Exploring Your Everything DiSC Report

Level of Inclination Toward Your Style
Priorities of Your DiSC Style
Individual Activity: Personalize Your Report
Small Group Activity: DiSC Style Motivators and Stressors
Individual Activity: Reacting to Other Styles
- Class Activity: Identify the DiSC Style...

Increasing Your Personal Effectiveness

Individual Activity: What Challenges You?
Small Group Activity: Flexing Your Style
Individual Activity: Strategies for Action
Small Group Activity: Taking Action

Team DiSC Map and SWOT Analysis

Review of Individual Styles and Team Composition
Class Discussion: SWOT Analysis — Communication
Small Group Activity: SWOT Analysis — Additional Attributes
SWOT Analysis: Team Communication

Congruence and Connection

Maintaining Attunement: Verbal Active Listening Techniques
Paired Activity: Listening Actively

Understanding Conflict

Conflict Basics
Small Group Activity: How Do You React to Conflict?
Spectrum of Responses to Conflict: Silence to Violence
DiSC Styles Under Stress and in Conflict
Small Group Activity: Getting to Neutral

Productive Conflict

Functional Versus Dysfunctional Conflict
Foundation for Productive Conflict: Psychological Safety
Four Stages of Psychological Safety
Class Activity: Stages of Psychological Safety

Team Culture

Defining Norms and Agreements
Small Group Activity: Exploring Team Norms
Individual Activity: Creating Your Personal Action Plan
Summary and Next Steps

MDI1371e Course Code

For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!

Practice Area

Management and Leadership