Collaboration Skills for High Performance
- 2 day(s)Duration
- 1.4 CEU/14 PDUCredits/Units
- MDI1002Course Code
Course description
This course provides a team development process that facilitates the development of a new team or the revitalization of an existing team. Project managers and team members must be able to successfully collaborate in a team environment without positional authority and deal with different priorities, difficult behaviors, and team challenges. Whether you are working with a co-located or virtual team, you will rapidly increase your team’s effectiveness with the use of these best practices, team tools, and collaboration skills.
This two-day course will familiarize participants with tools, techniques, and strategies that successfully foster a collaborative team environment and help them effectively respond to any conflict that may arise during a project life cycle. Participants will gain confidence and expertise in contributing to and motivating a productive, high-performing team.
Who should attend
Individuals who will benefit from this course include: new and experienced project managers, team members, and individuals who wish to become better collaborators in team environments.
What you will achieve
- Skills to collaborate effectively
- The confidence and ability to deal effectively with challenging team situations
- Facilitative leadership strategies to promote team communication, collaboration, and performance
- Tools and techniques to work with team members’ differences in communication needs and motivations
- Assessment tools and feedback to develop accountability and project team performance
What you will learn
- Gain familiarity with the seven factors project teams need to produce results.
- Develop an accountability model and understand the importance of the cycle approach to accountability.
- Learn collaboration best practices, including behaviors, values, and mindset to work collaboratively.
- Practice virtual and co-located meeting effectiveness.
- Develop tools and strategies for any type of meeting.
- Use teamwork tools used to align individuals and project teams with the organization.
- Develop team communication strategies and skills for clear communications, decision making, and positive interactions with all stakeholders.
- Learn a structured and creative problem-solving process that utilizes the team to overcome obstacles and reach project goals.
- Develop approaches and models for constructive conflict management.
- Recognize the four cores of trust and the ability to develop trusting relationships.
Course Outline
Day One
Module 1: Set the Foundation
- Goals, Roles, Process
- Agenda and Ground Rules
- Collaboration Requirements
- Stakeholders
- Communication Plan
- Key Relationships
- Exercise: Team Collaboration
Module 2: Guidelines for Interactions
- Six Principles
- Relationship Success Factors
- Understand and Value Difference
- Communication Process
- Breaking Communication Barriers
Day Two
Module 3: Difficult Conversations
- Emotional Intelligence
- Giving and Receiving Feedback
- Influencing
- Conflict Management
- Conversations and the Brain
- Balance of Advocacy and Inquiry
- Exercise: Use the Difficult Conversation Steps
- Cycle of Accountability
Module 4: Meeting Effectiveness
- Meeting Best Practices
- Roles
- Remote Meetings
- Managing Meetings Before, During, and After
- Communicate for Engagement
- Decision Making
- Problem Solving
- Managing Conflict
- Prevention and Intervention Techniques
- Exercise: Situation — Outcome — Solution