Duke Unitersity Management Training

Digital Catalog

Info Request

« Back  |  Home » Program Areas » Business Process Management

Introduction to Business Process Modeling, Analysis and Design

  • 4 day(s)Duration
  • 2.8 CEU/28 PDU/Credits/Units
  • MDP262CCourse Code

This course provides an introduction to the skills and techniques required to analyze and design new processes or to redesign and improve existing processes. This course focuses on identifying opportunities for process change and presents the process analysis, modeling, and design techniques and tools required to improve performance. Participants will learn to scope specific processes using graphical models to document results, and they will learn how to define measurement techniques for evaluating outcomes. They will also learn how to model as-is and to-be process workflows using BPMN notation. The course is organized around a universally applicable case study that will be developed by attendees working in teams. The approach is hands-on and business-oriented, and attendees will be able to immediately apply what they learn within their own organization.


MDP260 is a prerequisite for all courses in the BPM Curriculum.

  • This course is part of the Business Process Management Professional program that provides the practical tools and foundation used in analyzing business processes and redesigning or improving processes.
Course Schedule
#Days Fee Date Location
4 $3,316 9.10.19 – 9.13.19 Waltham Area


For scheduling information beyond the above dates, call 1.800.288.7246 (US Only) or +1.978.649.8200.

Please note that prices are subject to change without notice.