Practice Area

Lean Six Sigma and Business Process

Business Process Management Certification

  • Traditional Classroom: 5-day
  • Virtual Instructor-led: Ten 3.5 hour sessions

This program provides business process management (BPM) practitioners the fundamental knowledge, skills, and competencies that are generally recognized and accepted as best practice. The course will offer a general overview of BPM knowledge areas and the skills necessary to become proficient in the practice of BPM. Our certificate program provides comprehensive training for those individuals who need to manage business processes. It is aligned with the industry best practices adopted from Lean Six Sigma, and the BPM Common Body of Knowledge (BPM CBOK®) as developed by the ABPMP (Association of BPM Professionals). We make these best practices come alive in a practical way to be applied immediately.

What is a BPM certification?

Business process management employs methods to analyze, measure, discover, model, improve, and optimize business strategy and processes.

Target Audience

This course is a foundational program for those interested in business process improvement. It is designed for business managers, business analysts, and practitioners involved in process-based change and addresses both the human side and the automation of process solutions.

Learning Objectives

  • Describe and explain business process management.
  • Understand the scope of BPM activities.
  • Establish a life cycle framework for BPM.
  • Recognize the five phases of BPM.
  • Align processes to strategy.
  • Manage change effectively.
  • Learn process improvement modeling techniques and tools.
  • Measure success at the enterprise level.

Key Takeaways

  • A thorough understanding of business process management (BPM)
  • Structured approach to applying BPM
  • The best tools and models to support BPM initiatives
  • Mature approaches and governance to manage BPM transformations
  • Recognize tools and models to address change management
  • Blueprint for success and next steps

Course Outline

Module 1: What Is Business Process Management?
  • Definition
  • Scope
  • BPM Life Cycle Framework
  • The Five Phases
    • Strategy
    • Design & Plan
    • Execute & Measure
Module 2: Align Process to Strategy
  • Types of Processes
  • Activities
  • Disciplines
Module 3: Process Modeling
  • Repository
  • Tools
  • Levels
  • Validation
  • Analysis
Module 4: Develop Initiatives
  • Building Process-Oriented Organization and Engagement
  • Organizational Change
  • Roles and Governance
Module 5: Implement Change
  • Model to Address Change
  • Change Management Techniques
Module 6: Measure Success
  • Enterprise Process Management
  • Action Planning and Next Steps
Module 7: Exam Review

MDV937 Course Code

For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!

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