Collaborate with Stakeholders to Elicit Requirements

Course Code: BAO313

Course description

Collaborate with Stakeholders to Elicit Requirements discusses the core functions of the business analyst in the context of Elicitation and Collaboration, a variety of techniques for performing Elicitation and Collaboration activities, and ways to overcome challenges when applying these techniques in real world business situations. The course is intended to serve several audiences and meet a variety of needs. The material in the course is directed at both the novice looking to enter the business analysis field and the self-taught business analyst veteran looking to fill gaps in his or her skills or knowledge.

Course Objectives

Upon completion of the course, you will be able to:

  • Describe the role of the business analyst in performing the tasks of the Elicitation and Collaboration knowledge area.
  • Describe best practices for ensuring high-quality requirements.
  • Demonstrate familiarity with a range of techniques for eliciting requirements from and collaborating with stakeholders, including the benefits and challenges of each technique.
  • Elicit requirements from stakeholders using the following techniques:
    • Document Analysis
    • Observation
    • Interviewing
    • Brainstorming
    • Requirements Workshops
    • Prototyping
    • Surveys
    • Focus Groups
    • Interface Analysis
    • Benchmarking and Market Analysis
    • Process Analysis
    • Collaborative Games
  • Given a project scenario, select appropriate techniques for eliciting requirements for the project.
  • Describe methods of overcoming elicitation challenges.

Course Structure

  • Module 1: Overview of Elicitation and Collaboration
  • Module 2: Understanding Requirements
  • Module 3: Document Analysis
  • Module 4: Observation
  • Module 5: Interviewing
  • Module 6: Brainstorming
  • Module 7: Requirements Workshops
  • Module 8: Prototyping
  • Module 9: Surveys
  • Module 10: Focus Groups
  • Module 11: Interface Analysis
  • Module 12: Benchmarking and Market Analysis
  • Module 13: Process Analysis
  • Module 14: Collaborative Games
  • Module 15: Selecting Elicitation Techniques