Practice Area

Business Analysis

Business Analysis Foundation Certificate


  • Traditional Classroom: 5-day
  • Virtual Instructor-led: 35 hours total

The IIBA® defines business analysis as the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. Business analysis enables an enterprise to articulate needs and the rationale for change and to design and describe solutions that can satisfy their needs.

This comprehensive certification training course includes a proven requirements life cycle process, business analysis best practices, techniques, guidelines, and job aids. The format is instructor-led lectures, class discussions, and group exercises that follow a case study throughout the requirements life cycle process.

With this certification program participants will gain knowledge of the comprehensive responsibilities attributed to a business analyst within the context of a project and demonstrate the value they bring to their organizations.


Target Audience

Individuals who will benefit from this course include business analysts, business analyst managers, and project managers.

Learning Objectives

Participants will learn the BA role and competencies as defined by the IIBA® BABOK® Guide version 3.0. They will gain an understanding of the comprehensive responsibilities attributed to a business analyst within the context of an adaptable requirements life cycle process. They will learn what a BA needs to do as well as practical techniques for “how” to execute the responsibilities of the business analyst via practical application.

Participants will learn about:

  • Requirements planning and scoping
  • Process modeling and analysis for requirements
  • Solutions requirements, including use cases and user stories
  • Eliciting and documenting requirements

Course Outline

Workshop 1: Business Analysis Foundation
  • Module 1: Introduction to Business Analysis
  • Module 2: Business Analysis Best Practices
  • Module 3: Requirements Life Cycle Process
  • Module 4: Initiate Requirements Project – Planning and Kickoff
  • Module 5: Initiate Requirements Project – Define the Scope
  • Module 6: Understand and Structure the Business Processes
  • Module 7: Understand the “As-Is” Business Processes
  • Module 8: Conduct Process Analysis to Identify Solution Requirements
  • Module 9: Document the Detailed Solution Requirements – Use Cases/User Stories
  • Module 10: Identify and Write Effective Requirements
  • Module 11: Requirements Elicitation Techniques
  • Module 12: The BA Role after Requirements Approval
Workshop 2: Requirements Planning and Scoping
  • Module 1: Conduct Initial Information Gathering
  • Module 2: Define the Scope
  • Module 3: Conduct Stakeholder Analysis
  • Module 4: Determine Requirements Project Approach/Deliverables
  • Module 5: Create the Requirements Project Plan
  • Module 6: Conduct Requirements Project Kickoff
Workshop 3: Business Process Modeling & Analysis for Requirements
  • Module 1: Validate/Understand the Business Scope – Business Context Diagram
  • Module 2: Identify and Structure the Business Processes
  • Module 3: Understand the “As-Is” Business Process
  • Module 4: Conduct Process Analysis – Pain Points/Opportunities/Recommendations
  • Module 5: Leverage Process Analysis to Identify Use Cases
  • Module 6: Understand the System Scope – System Context Diagram
Workshop 4: Solution Requirements – Use Case and User Stories
  • Module 1: Introduction to Use Cases and User Stories
  • Module 2: Identify Use Cases and Actors
  • Module 3: Document the Use Case Inventory/Use Case Diagram
  • Module 4: Model Use Case Behavior – Activity Diagram
  • Module 5: Write a Use Case Description
  • Module 6: Supplement Use Cases with Other BA Tools and Techniques
  • Module 7: Write a User Story
  • Module 8: Introduction to Detailed Solution Requirements and Business Rules
Workshop 5: Eliciting and Documenting Requirements
  • Module 1: Understanding Requirements
  • Module 2: Requirements Management
  • Module 3: Requirements Elicitation – Stakeholder Analysis
  • Module 4: Requirements Elicitation Techniques
  • Module 5: Requirements Elicitation – Best Practices
  • Module 6: Requirements Validation
    • Requirements Review for Validation/Signoff
    • Requirements Review to Ensure Quality
  • Module 7: Packaging the Requirement Deliverable
  • Module 8: Additional Requirements Elicitation Techniques

BAV304-5S Course Code


For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!



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