Process Modeling for Requirements

Conducting business process analysis is a best practice to ensure that the solution requirements are business process-based and that the requirements you document meet the business needs. Identifying/documenting the business processes in scope and documenting the as-is business process flow map for each process enables you to use them for pain point/opportunity analysis. This sets a strong foundation for the business process context where the new solution functionality will come into play to support the business. Pain point/opportunity analysis helps to identify where things need to be fixed, which may or may not result in requirements for a new solution. There is great value in simply understanding where things are not working well. Opportunity analysis focuses on improving a process even when it appears that there is nothing wrong — but it could be done better.