Managing Up: Navigating Successful Relationships

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Presented by

Christa Kirby — VP of Talent Development and Global Practice Director for Management and Leadership at CEG

A licensed psychotherapist, Christa integrates her global experience as a mental health professional with her passion for holistically developing leaders and teams. For 25+ years she has designed and delivered learning experiences across North America, Europe, Asia, and Africa, including work in Afghanistan, Bosnia, Croatia, Romania, Estonia, Ethiopia, India, and Singapore on initiatives focused on collaboration, inclusion, civil society building, and conflict resolution.

Want to go deeper?

This webinar previews concepts from our half-day workshop on Managing Up. The full course goes further into assessing your boss’s style, identifying what’s really in your locus of control, adapting your communication approach, and scenario-based practice for the difficult people and situations that test even the strongest professional relationships.

About this webinar

“Managing up” is a nuanced skill set that puts you in the driver’s seat of your career while maximizing the value you deliver to your organization. It does not involve being inauthentic or changing who you are at work — but it does involve consciously and deliberately developing positive working relationships with those above you in the organizational structure.

In this webinar, Christa Kirby explores guidelines for communicating “up,” assessing style differences, engaging proactively, and handling challenging situations (and people) with diplomacy and poise. The session is built around real workplace scenarios, with practical moves you can apply to your next conversation with your manager or skip-level.

What you’ll learn

Guidelines for communicating “up” — how to frame updates, requests, and pushback in ways that respect your manager’s time and decision-making style.

Building a partnership — moving from boss/report dynamic to a relationship of mutual contribution, with clear expectations on both sides.

Managing differences in style — recognizing when your default communication approach doesn’t match your manager’s, and adapting without losing yourself in the process.

Anticipating unarticulated needs — spotting what your manager needs before they ask, and the small moves that build trust over time.

Difficult situations and people — practical scenarios for handling the conversations everyone dreads, with diplomacy and poise.

Authenticity, not performance — the mindset shift that turns managing up from feeling like office politics into feeling like honest, intentional communication.

Managing Up: Navigating Successful Relationships

Watch the Full Recording

Want to go deeper?

About this webinar

What you’ll learn

Ready to build managing-up skills across your team?