Emotional Intelligence for Project Managers: Why It Is Key to Success

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Portrait of Keith Wilson

Presented by

Keith Wilson — MBA, PMP, SPC 5.0, DASSM; Trainer and Consultant with Corporate Education Group

More than 30 years of coaching, training, management, and consulting across Agile, project and portfolio management, and business analysis. Keith is a frequent facilitator at Fortune 500 corporations, universities, and associations worldwide.

Want to go deeper?

An hour gives you the vocabulary — self-awareness, self-control, empathy — and a reason to care. The course is where you measure your own EI and practise managing it on a live project, with real team members and real stakeholders.

How to Improve Your Project Results Using Emotional Intelligence

Project Management · 1-day · Instructor-led

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About this webinar

Over the years, emotional intelligence — also known as EQ — has evolved into a must-have skill. As a project manager, you must control and manage not only technical processes, but also your team’s emotional atmosphere.

Keith Wilson defines emotional intelligence and makes the case for why a project manager needs a high EI, then works through the practical side: increasing your self-awareness, improving your self-control, motivating yourself, and understanding the difference between empathy and sympathy when you are dealing with a team under pressure.

What you’ll learn

What emotional intelligence is — and why a project manager with a high EI gets better results than one who only manages the process.

Self-awareness — recognising your own emotional reactions before they show up in how you run the meeting.

Self-control — managing your response when the schedule slips, the stakeholder pushes, or the team pushes back.

Self-motivation — sustaining your own drive through the long middle of a project.

Empathy vs. sympathy — the difference between understanding what a team member is going through and simply feeling sorry for them, and why only one of them helps.

Ready to build these skills across your team?

CEG’s training programs can be delivered as a cohort program for your organization, with hands-on practice and real application. Talk to us about bringing it to your team. Call 1.800.288.7246 (US only) or +1.978.649.8200.

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