Practice Area

Project Management

How to Improve Your Project Results Using Emotional Intelligence


  • Traditional Classroom: 1-day
  • Virtual Instructor-led: Two 3-3.5 hour sessions; Three 2-hour sessions

How do you measure emotional intelligence? In this course, participants will learn to harness emotional intelligence (EI) by identifying, understanding, and managing their own emotions to improve the project environment and project results. Participants will gain valuable insight to improve their own abilities to assess and control their emotions as well as those of other project team members and project stakeholders. Individual exercises combined with interactive group discussions, team workshops, and role-play will offer participants dynamic opportunities to leverage and increase their personal EI.


Target Audience

Individuals who will benefit from this course include project managers and leaders, project team members, and project stakeholders.

Learning Objectives

  • Leverage and increase emotional intelligence to accurately recognize emotions to promote project problem solving and creativity.
  • Use emotional intelligence to devise effective strategies to promote positive project results.

Course Outline

Module 1: Emotional Intelligence (EI) Introduction
  • EI Definitions, History, and Terminology
  • The Growing Importance of EI
  • EI Quotient (EQ) and Intelligent Quotient(IQ)
  • EI Theories and Models
Module 2: EI in Projects
  • Collective Project Team EI
  • Project team relationship management
  • Expressing and Controlling Project Emotions
  • Ei Best Practices In A Project Environment
Module 3: EI Literacy and Competencies
  • Mapping Words to Emotions
  • Identifying Emotional Categories
  • Emotional Mood Management
  • Competition and Conflicts
  • Emotional Connection to Others
  • Personal and Social EI Competencies
  • Self-Awareness and Self-Confidence
  • Self-Regulation and Self-Control
  • Self-Motivation and Self-Initiative
  • Social-Awareness and Social-Skills
Module 4: EI Assessment and Improvement Strategies
  • EI Assessment Measures
  • EI Self-Assessment Testing
  • EI Ability-Based Testing
  • EI Attribute Style Testing and Screening
  • EI Peer-Assessments
  • Key Steps to Improving EI
Module 5: Project Team EI Improvement Activities
  • Positive Team Interaction Awareness
  • Negative Trait Symptom Identification
  • Team Stress Behavior and Indicators
  • Team Competition and Conflict
  • Team Strengths and Weaknesses
  • Team Decision-Making
  • Team Values and Guidelines
  • Team Failures and Lessons Learned

MDP3012 Course Code


For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!


 

Project Management Training Solutions

Discover how project management training from Corporate Education Group can help your company achieve its desired outcomes and improve working relationships and productivity.

Project Management Training and Development Solutions Catalog Cover

Project Management Training and Development Solutions Catalog

Ensure you and your teams are well trained and know how to leverage project management tools, techniques, and methodologies to enable personal and organizational growth.

Download Catalog
Project Management Certificate Program Cover

Project Management Certificate Program

Learn how projects and their life cycles fit within the goals, structure, and culture of an organization and how to ensure projects deliver value. Get your Certificate today!

Learn More
Agile and Scrum Training Solutions Catalog Cover

Agile and Scrum Training Solutions Catalog

From scaled enterprise transformations to team-level development, CEG’s life cycle agile and Scrum solutions will help you achieve your strategic business objectives.

Download Catalog

Duke University Continuing Studies logo
PMI logo
Blanchard Authorized Partner logo
IIBA Endorsed Education Provider logo