Managing Project Resources, Cost, and Quality

Course description

This is one of four courses in the CEG Project Management Certificate Program. It is aligned with A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Sixth Edition, Project Management Institute (PMI®), 2017. The course includes project planning and management techniques from four Project Management Knowledge Areas: Resources, Cost, Procurement, and Quality.

As part of a case study, participants develop a resource management plan that later becomes an input in the development of a time-phased budget. As they develop the budget, participants practice the use of various cost estimating techniques while working within schedule, scope, and other constraints. As part of procurement management, participants develop criteria for evaluating seller proposals. Finally, participants practice quality management techniques by developing quality metrics.

Who should attend

The Project Management Certificate Program is designed for:

  • Project team members, project managers, and managers of project managers who are looking to establish a solid command of project management concepts and techniques
  • Experienced project managers who are looking to formalize their project management knowledge and sharpen their current skill sets
  • Individuals interested in entering the field of project management
  • Individuals whose goal is to take the Project Management Professional (PMP®) Exam offered by the Project Management Institute as part of its standards and credentials programs

Prerequisites

  • MDP975B Managing Your Project and Its Stakeholders or experience developing a project charter, stakeholder register, and communications management plan
  • MDP976B Planning Project Scope and Schedule or experience using decomposition to develop a work breakdown structure (WBS) and the critical path method (CPM) to develop a project schedule

What you will achieve

  • Describe in general terms how resources, cost, procurement, and quality are planned and managed during successive phases of the project life cycle.
  • Describe what components of a project management plan are critical to successful management of resources, cost, procurement, and quality.
  • Estimate needed resources.
  • Describe the leadership skills required of an effective project manager.
  • Create a responsibility assignment matrix.
  • Describe how to develop an effective project team.
  • Describe how to proactively manage conflict in a project team.
  • Apply analogous, parametric, bottom-up, and three-point cost estimating techniques and list the advantages and disadvantages of each.
  • Prepare a time-phased cost budget.
  • Explain the pros and cons of purchasing goods and services from external sources rather than producing them internally.
  • Describe factors involved in selecting a type of contract.
  • Define criteria for evaluating proposals from sellers.
  • Describe best practices for managing and closing out contracts with external vendors.
  • Describe the relationship between cost, quality, and customer satisfaction.
  • Explain the difference between quality management and quality control and describe some of the techniques used in each.
  • Specify a quality metric and how it will be measured to achieve a quality goal for a product or process.
  • Create a cause-and-effect diagram and use it to perform a root cause analysis.

What you will learn

Course Outline
Day One
Module 1: Knowledge Area Overview
  • Project Resource Management
  • Project Cost Management
  • Project Procurement Management
  • Project Quality Management
Module 2: Resource Planning
  • Overview
  • Process: Plan Resource Management
  • Process: Estimate Activity Resources
  • Principles of Leadership
Module 3: Managing the Team
  • Overview
  • Process: Acquire Resources
  • Process: Develop Team
  • Process: Manage Team
Day Two
Module 4: Cost Estimating and Budgeting
  • Overview: Project Cost Management
  • Process: Estimate Costs
  • Process: Determine Budget
  • Process: Plan Cost Management
Module 5: Procurement Management
  • Overview
  • Process: Plan Procurement Management
  • Process: Conduct Procurements
  • Process: Control Procurements
Day Three
Module 6: Project Quality
  • Overview
  • Process: Plan Quality Management
  • Process: Manage Quality
  • Process: Control Quality
Exercises
  • The Optimistic Estimator
  • Use a RACI Chart to Assign Project Responsibilities
  • Estimate Activity Resources
  • Plan and Conduct a Negotiation
  • Resolve Team Conflict
  • Prepare a Cost Estimate
  • Establish the Cost Baseline
  • Identify the Elements of a Contract
  • Interpret a Contract
  • Develop Source Selection Criteria
  • Determine Quality Metrics
  • Conduct a Root Cause Analysis