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20 Things Every Project Manager Should Know

A list of “must-haves” for all project managers!


Effective project management depends on clear business communications.Whether you’re a project manager leading complex initiatives or a program manager overseeing multiple efforts, success depends on your ability to align every task with your organization’s business goals. Strong project management ensures that teams understand project requirements, manage potential risks, and achieve measurable results. The following best practices can help you plan, execute, and close out any types of projects more effectively — building consistency, accountability, and success from start to finish.


1. Communicate Effectively at Every Level

A project manager’s success depends on clear, consistent communication. Tailor your message to your audience — whether you’re sharing technical information for product deliverables or summarizing milestones for executives. Effective communication ensures everyone stays aligned on project goals and expectations.


2. Present with Confidence

Public speaking is a vital skill for every project manager. When presenting project including key milestones, risks, and updates, use visuals and links to the original project plan to reinforce transparency. Confident delivery helps build trust with stakeholders and inspires team commitment.


3. Use Templates, but Keep Flexibility

Templates for charters, schedules, and project requirements ensure consistency and completeness. But remember — they’re tools, not rules. Adapt templates to suit the types of projects you manage, and always capture key accomplishments such as which objectives were achieved along the way.


4. Master Earned Value and Performance Tracking

Learn how to interpret project performance data and tie it back to business goals. Using earned value management (EVM), track costs and schedules to see how your progress aligns with project goals. This approach helps identify potential risks early and supports data-driven decision-making.


5. Secure and Manage Resources

Identify resources such as the original project plan, budgets, tools, and team capacity early in your planning phase. Balancing these resources effectively ensures deliverables stay on schedule and within scope while maintaining alignment with project requirements.


6. Engage Stakeholders Strategically

Stakeholders — internal and external — directly influence your project’s success. Keep them engaged throughout the process by aligning updates to business goals and decision points. Use stakeholder analysis to understand influence, expectations, and communication needs.


7. Anticipate and Manage Potential Risks

Every project encounters uncertainty. The best project managers identify and evaluate potential risks early, plan mitigations, and document lessons learned to include in the closeout report. Risk management safeguards your project against costly surprises.


8. Strengthen Critical and Soft Skills

Project management isn’t just technical — it’s about people. Build leadership, decision-making, and negotiation skills in addition to technical expertise. A balanced skill set enables you to manage types of projects and personalities more effectively.


9. Kick Off Projects with Clarity

Every successful project begins with a strong kickoff meeting. Establish project requirements, objectives the team met in prior efforts, and expectations for communication. Share links to the original project plan to ensure full transparency and alignment.


10. Maintain Consistent Team Meetings

Frequent communication keeps the project moving forward. Use team meetings to review progress toward project goals, adjust timelines, and reallocate resources such as the original project plan as needed. Keep discussions focused, results-oriented, and collaborative.


11. Learn from Setbacks

No project goes perfectly. When challenges arise, focus on what can be improved. Capture potential risks encountered, how they were managed, and what new insights to include in the closeout documentation. Continuous improvement builds resilience and credibility.


12. Recognize Achievements — no matter how small

Acknowledging key accomplishments such as which objectives were met motivates your team and reinforces shared purpose. Recognition doesn’t have to be grand — simple acknowledgments during meetings can make a big difference.


13. Manage Time Intentionally

Time management affects every deliverable. Prioritize tasks that advance project goals and avoid spending excessive effort on low-impact work. Structured scheduling tools and milestone tracking help ensure your team meets critical deadlines.


14. Delegate Wisely

Empower your team members by delegating meaningful work. Assign tasks that align with each person’s strengths and clarify how their contributions support business goals. Delegation builds accountability and trust within the team.


15. Capture Best Practices

After each project, review what worked and what didn’t. Document lessons learned, objectives the team met, and what adjustments could be made for future initiatives. These insights should be included in the closeout report to support organizational learning.


16. Standardize Processes Across Projects

Having consistent methodologies across different types of projects promotes efficiency and predictability. Document repeatable processes for initiation, planning, execution, and closeout so teams can adapt quickly to new challenges.


17. Make Decisive, Informed Choices

Decision-making is central to leadership. Evaluate data, consider potential risks, and act decisively. Transparent decisions aligned with business goals strengthen trust with your team and stakeholders.


18. Learn from the Project Management Community

Professional networks and training programs expose you to emerging trends and types of projects across industries. Connect with peers or mentors through forums, associations, or continuing education.


19. Close Out Thoroughly

A project isn’t done until it’s documented. When you include in the closeout report the links to the original project plan, results, project requirements met, lessons learned, and resource summaries, you provide continuity for future efforts and stakeholders.


20. Celebrate Success

Completion deserves recognition. Highlight key accomplishments such as which objectives were achieved, thank contributors, and review how the project advanced your organization’s business goals. Celebrating success promotes a culture of excellence and continuous improvement.


Conclusion

Being an effective project manager is about more than completing deliverables — it’s about driving strategic value. By understanding project goals, managing potential risks, and aligning outcomes to business goals, you strengthen your leadership impact and contribute to long-term organizational success.


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