Optimizing Outcomes Through Better Decision Making

Watch the Full Recording

Share a few details and we’ll unlock the recording for you. It only takes a moment — and your access lasts 30 days.

Get Access to the Recording Free · 1 hour · Watch anytime

On-Demand Webinar · 1 hour · Free with quick form

Presented by

Christa Kirby — VP of Talent Development and Global Practice Director for Management and Leadership at CEG

A licensed psychotherapist, Christa integrates her global experience as a mental health professional with her passion for holistically developing leaders and teams. For 25+ years she has designed and delivered learning experiences across North America, Europe, Asia, and Africa, including work in Afghanistan, Bosnia, Croatia, Ethiopia, India, and Singapore.

About this webinar

Human beings are not very good at making decisions — even though we think we are. According to the late Nobel Prize-winning psychologist Daniel Kahneman, our decision-making processes are “alarmingly contaminated with cognitive biases.” We jump to conclusions because we give too much weight to the information right in front of us while neglecting to consider what is just out of reach. Fortunately, making better decisions is a learnable skill.

In this interactive session, Christa Kirby investigates the difference between a decision and an outcome, as well as our flawed tendency to judge the quality of a decision by how it turns out. We’ll examine the role of luck in decision making, explore techniques that improve your ability to predict a set of possible futures, and walk through concrete actions you can take to combat the four villains of decision making and significantly improve your decision-making process.

What you’ll learn

Decision vs. outcome — what it really means to decide, and how to evaluate a decision separately from how it happens to turn out.

Outcome bias and the spotlight effect — how these cognitive distortions shape the way we judge our own and others’ judgment.

The four villains of decision making — concrete actions for combating each one and building a more deliberate decision-making practice.

Predicting possible futures — techniques that let your decisions account for uncertainty rather than pretend it isn’t there.

The role of luck — how to separate skill from chance when looking back at a decision’s result.

A learnable skill — a practical framework you can take back to your team for raising the quality of decisions across the organization.

Optimizing Outcomes Through Better Decision Making

Watch the Full Recording

Want to go deeper?

About this webinar

What you’ll learn

Ready to raise the quality of decisions across your team?