Demonstrating Empathy

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Portrait of Christa Kirby

Presented by

Christa Kirby — Licensed psychotherapist; VP of Talent Development and Global Practice Director for Management and Leadership at Corporate Education Group

A licensed psychotherapist, Christa integrates her global experience as a mental health professional with her passion for holistically developing leaders and teams, with work spanning North America, Europe, and countries including Afghanistan, Bosnia, Ethiopia, India, and Singapore.

Want to go deeper?

The webinar gives you the 3 A’s. The workshop builds the trust they depend on — earning and extending trust, fostering psychological safety, and treating empathy as a foundation skill every leader can practice.

Building Trust and Connection

Management and Leadership · Instructor-led

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About this webinar

Empathy is not a trait — it is a practice. It is a powerful skill set that strengthens relationships, improves collaboration, and builds trust in the workplace.

In this on-demand webinar, you’ll explore what empathy is (and isn’t), examine its impact on the employee experience, and learn practical strategies for demonstrating empathy in everyday interactions. You’ll leave with a simple three-step model and concrete techniques you can immediately apply to create stronger connections and more productive conversations.

What you’ll learn

What Empathy IS… and Is Not

The Benefits of Empathy in the Workplace

The Foundation Skill of Empathy

Dealing with the “F” Word: Feelings

The 3 A’s Framework: Acknowledge, Align, Assure

Ready to build these skills across your team?

CEG’s training programs can be delivered as a cohort program for your organization, with hands-on practice and real application. Talk to us about bringing it to your team. Call 1.800.288.7246 (US only) or +1.978.649.8200.

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