The Art of the Interview: How to Improve Your Business Analysis Interviewing Skills

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Portrait of Terrell Smith

Presented by

Terrell Smith — MPA, PMP, CBAP; Senior Trainer and Consultant for Corporate Education Group

Over 25 years across project management and business analysis in both corporate and government environments, bringing concepts to life in a practical, easy-to-apply manner. Terrell has helped clients build project management methodologies, risk assessments, quality management, and agile practice.

Want to go deeper?

The webinar gives you the interview techniques. The course puts them to work alongside the full set of BABOK® Guide elicitation and collaboration techniques — including a hands-on exercise where you conduct an interview yourself.

Collaborate with Stakeholders to Elicit Requirements

Business Analysis · Instructor-led

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About this webinar

Get more out of your requirements interviews and make better use of time for both you and your stakeholders with some simple, but highly effective techniques that will dramatically improve your interviewing skills. This on-demand webinar provides tips for business analysts on how to better facilitate interviews and elicit solid requirements.

The key to this process improvement is making sure you ask the right types of questions by appropriate preparation, sequencing and delivery. Interviewing is the cornerstone of elicitation techniques, and when done properly will reveal the answers you need.

What you’ll learn

Identify the right stakeholders to interview, and what you need to know from each.

Create a requirements questionnaire and prepare to ask the right types of questions.

Engage the stakeholder properly and build a working relationship.

Capture stakeholder responses accurately during the interview.

Plan for follow-up and maintain the relationship afterward.

Review lessons learned to improve for your next interview.

Ready to build these skills across your team?

CEG’s training programs can be delivered as a cohort program for your organization, with hands-on practice and real application. Talk to us about bringing it to your team. Call 1.800.288.7246 (US only) or +1.978.649.8200.

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