Managing Your Project and Its Stakeholders

Course description

This is one of four courses in the CEG Project Management Certificate Program. It is aligned with A Guide to the Project Management Body of Knowledge, (PMBOK® Guide), Project Management Institute, Inc., 2017. The course begins with an overview of the practice of project management, followed by an introduction to a framework which standardizes project management knowledge and promotes best practices throughout the profession. The course provides coverage of project initiation, planning, execution, and closing within the Project Integration Management, Project Stakeholder Management, and Project Communications Management Knowledge Areas, as well as monitoring & controlling within the Project Stakeholder Management Knowledge Area.

This course provides a foundation for individuals entering the field of project management by describing how projects, and their life cycles, fit within the goals, structure, and culture of an organization. As part of a case study, participants produce a project charter and stakeholder register and learn how these key outputs of project initiation are used later in the project. Participants also create a communications management plan, based on an analysis of stakeholder needs and expectations.

PMBOK® processes covered in this course:

  • 4.1 — Develop Project Charter
  • 13.1 — Identify Stakeholders
  • 13.2 — Plan Stakeholder Management
  • 10.1 — Plan Communications Management
  • 4.2 — Develop Project Management Plan
  • 4.3 — Direct and Manage Project Work
  • 10.2 — Manage Communications
  • 13.3 — Manage Stakeholder Engagement
  • 13.4 — Control Stakeholder Engagement
  • 4.6 — Close Project or Phase

Who should attend

The Project Management Certificate Program is designed for:

  • Project team members, project managers, and managers of project managers who are looking to establish a solid command of project management concepts and techniques
  • Experienced project managers who are looking to formalize their project management knowledge and sharpen their current skill sets
  • Individuals interested in entering the field of project management
  • Individuals whose goal is to take the Project Management Professional (PMP)® Exam offered by the Project Management Institute as part of its standards and credentials programs

Individuals taking this course should have at least two years experience working on project teams.

What you will achieve

Upon completion of this course, the participant will be able to:

  • Describe how projects assist an organization in achieving its goals
  • Explain what factors lead to successful project outcomes
  • Describe how project management knowledge is organized under the PMBOK® Guide framework
  • Initiate a project using a project charter
  • Identify and analyze project stakeholders
  • Determine stakeholder information needs and project communication requirements
  • Describe an approach for designing and developing a project management plan
  • Describe the responsibilities of the project manager during project execution
  • Communicate effectively with project stakeholders
  • Manage stakeholder expectations to ensure stakeholder satisfaction
  • Formally close a project or phase

What you will learn

Course Outline:
Day One
  • Module 1: Introduction to Project Management
  • Module 2: Develop the Project Charter
Day Two
  • Module 3: Plan for Stakeholder Engagement
  • Module 4: Plan Communications Management
  • Module 5: Develop the Project Management Plan
  • Module 6: Direct and Manage Project Work
Day Three
  • Module 7: Manage Communications
  • Module 8: Manage Stakeholder Expectations
  • Module 9: Close Project or Phase