Tackling Bias and Creating Inclusion Learning Journey

  • MDV1454R-6 Course Code
  • (3) two-hour sessions over three consecutive weeks
  • One hour: Self-paced learning outside of sessions

Course description

Actively tackling bias in the workplace helps build better organizations... and better people. If you want to unleash the true potential of your workforce, it's important to create an environment in which diverse perspectives, contributions, and talents can flourish — where everyone feels valued and visible.

The first step in creating such a culture is surfacing and dismantling unconscious belief structures that skew decision-making and cloud objectivity. Mitigating bias is not a one-and-done event; it is a journey. Accordingly, this highly interactive workshop is paced and structured to help you recognize bias and interrupt it.

Because unbiasing is about accountability instead of blame, participants are invited to move through this learning experience with curiosity and compassion. They will explore the impact of bias and stereotyping through a variety of activities, including large group and team exercises, individual reflection, videos, scenario practice and role play. Participants will also learn and practice inclusive behaviors, discovering how they can co-create a culture where diversity and inclusion are unleashed to foster greater innovation, solutions, and belonging.

By the end of this program, participants will be able to:

  • Describe the connection between the brain's hard wiring and cognitive biases
  • Discover specific unconscious biases that exist for them personally
  • Articulate the longitudinal impact of bias on members of non-dominant groups
  • Identify concrete actions they can take to counteract biases and stereotypes
  • Leverage key vital behaviors that reflect inclusivity
  • Play an active role in creating and sustaining an inclusive organizational culture

Course Outline

Session 1: Exploring Bias and Belonging (2 hours)

Session Goal: To enable you to recognize and mitigate the impact of unconscious bias in the workplace

Learning Objectives:

  • Define key DE&I terminology.
  • Connect DE&I concepts to values and business benefits.
  • Describe various “costs” of exclusion.
  • Recognize the connection between the brain's hard-wiring and cognitive biases.
  • Articulate the impact of bias on non-dominant groups.
  • List examples of common cognitive biases in the workplace.
  • Identify ways to mitigate unconscious bias.

Topics covered include:

  • Diversity, Equity, and Inclusion (DE&I): An Overview
  • The Importance of Belonging
  • Connecting DE&I to Values and Business Benefits
  • Exploring Cognitive Bias
  • The Impact of Bias in the Workplace
  • Actions to Mitigate Bias
Session 2: Dimensions of Diversity (2 hours)

Session Goal: To broaden your perspective around your and others' experiences of dimensions of diversity, power, and privilege

Learning Objectives:

  • Articulate the connection between unconscious bias and stereotypes.
  • Explain the dangers of stereotypes in the workplace.
  • Recognize how culture and media reinforce unconscious stereotypes.
  • Identify dimensions of diversity that have shaped your professional opportunities and choices.
  • Explain the importance of acknowledging and discussing our differences.
  • Make a personal connection between diversity factors and your relationship to various types of privilege.

Topics covered include:

  • The Danger of a Single Story
  • Unpacking Stereotypes
  • Exploring the Diversity Dimensions
  • Diversity Factors, Roles, and Identity
  • Power and Privilege
Session 3: Building a Culture of Inclusion (2 hours)

Session Goal: To help you build ally skills and create and sustain a culture of inclusion

Learning Objectives:

  • Leverage the power and privilege wheel to gain intra- and inter-personal insight.
  • Articulate what it means to act as an ally to a marginalized group.
  • Explain how bystander behavior contributes to bias and exclusion.
  • Identify concrete actions that allies can take to address bias and discrimination.
  • Describe inclusive behaviors.
  • Brainstorm inclusive actions an ally could take in real-life scenarios.

Topics covered include:

  • Revisiting Power and Privilege
  • DE&I Aspirations and Goals
  • Moving from Bystander to Ally
  • Inclusive Behaviors
  • Building Inclusion: Scenarios

Build Professional Credibility

Upon successful completion of the Tackling Bias and Creating Inclusion Learning Journey, you will earn a co-branded certificate of completion jointly issued from CEG and Duke Continuing Studies.