Knowledge Sharing Through Mentoring

  • 1 day(s)Duration
  • MDP526Course Code
  • send to printer

Course description

In this course, participants will realize the value of sharing organizational knowledge through the process of peer mentoring and coaching. This session will focus on facilitating intentional conversations in pairs or teams using skillful communication strategies and skills. Participants will practice and develop key concepts for future use in current and future teams.

Course Structure

This session is part learning and theory and part application, where the participant will define his or her team ’s learning and “collective intelligence ” needs and create a template for knowledge sharing to take back to work.

Who should attend

The target audience is executive leaders, department leaders, managers, and project managers. This course can be beneficial for all employees. The competencies covered include strategic mindset, communication, developing leadership, driving for performance, and developing others.

What you will achieve

  • Explore the reasons for and benefits of knowledge sharing in organizations.
  • Learn terms, definitions, and applications of knowledge sharing.
  • Identify the leader ’s role in creating a knowledge-sharing culture.
  • Apply the best use of knowledge-sharing techniques to your current team.
  • Grasp what a peer-to-peer exchange involves.
Key Takeaways
  • Realize the value of knowledge sharing for organizational and personal development.
  • Define peer mentoring vs. coaching vs. teaching.
  • Define roles and goals of a peer-to-peer mentoring relationship.
  • Define current needs and a flexing approach for employee stage, personality and learning styles.
  • Facilitate discussion with questions — ;Ask, Listen, Tell (Teach).
  • Build and organize a peer coaching format.
  • Plan through special cases: trust, common goals, learning style, rewards, using social media and online tools.
  • Develop a practice for continuously sharing key organizational and team knowledge through mentoring relationships.
  • Learn the advantages of developing knowledge sharing mindsets and practices as part of everyday leadership.
  • Create a deeper trust and understanding of the business and a more global take on his or her work and its impact on the business.

What you will learn

Course Outline
Module 1: Why Share Information?
  • The concept of knowledge transfer
  • Exercise: Benefits for organization, teams and individuals
  • A knowledge sharing mindset and culture
  • A leader ’s responsibility
Module 2: Mentoring, Coaching, and Teaching
  • Differences of similar approaches
  • Exercise: Defining how and when to use each
  • Defining roles of mentor and mentee
  • Defining needs and goals (Exercise)
Module 3: Skills for Effective Mentoring
  • Determining the type of knowledge to share and selecting giver/receiver
  • When to: Ask, Listen, Tell
  • Using questioning for driving conversations
  • Adjusting and flexing your approach: personality, experience, learning styles
Module 4: Selecting and Creating a Strategy
  • Discover format options (including Agile) and communicating format to others
  • Exercise: Create a format
  • Integration of mentoring, one-on-one, teaching and other formats
  • Capturing information
Module 5: Special Cases for Sustaining the Practice
  • Exercise: Establishing common goals
  • “Working it in ” for everyday practice
  • Reward and reinforcement mechanisms
  • Building and sustaining trust
  • Mentoring across the miles
Module 6 (Optional): Performance Coaching (this is not mentoring)
  • Coaching peer-to-peer vs. leader-to-subordinate
  • Accountability and trust
  • Unlocking obstacles
  • Moving client to actions
  • Establishing support and follow-up