Facilitation and Influencing Skills for Improved Results

  • 1 day(s)Duration
  • MDI650ACourse Code
  • send to printer

Course description

Increase your productivity through improved facilitation and influencing skills for more effective outcomes. This course provides practical skills and experience to improve your effectiveness in both project and operational context to facilitate influencing and lead individuals and teams toward productive goals. Techniques such as reframing, improvisational leadership, innovation, and the solution-generating process will be practiced for immediate application back on the job.

Who should attend

Individuals who will benefit from this course include anyone interested in improving his or her facilitation and influencing skills. Although this is appropriate for people at all levels of competency, this course presents techniques and skills oriented toward more intermediate and advanced application.

What you will achieve

  • Gain greater influence before and during a facilitation.
  • Display more grace under pressure.
  • More positively redirect and refocus participants.
  • Adapt on the fly for greater rapport.
  • Learn the fundamentals of creative problem solving.
  • Use innovation techniques to cut waste, increase throughput, and streamline processes.
  • Practice objective decision making.
  • Develop advanced brainstorming and enhanced presentation skills.
  • Improve listening and communication skills.

What you will learn

Course Outline
Module 1: Greater Influence Through Solution-Focused Reframes
  • How this Method Is Designed to Work Well with Our Brains According to Neuroscience
  • Understand how Words and Tone of Voice Affect Others
  • Craft Language to Influence Others More Powerfully
  • Influence Yourself for Greater Confidence, Motivation, and Solution Focus
  • Use Calm Focus to Manage Stressful Situations
  • Three Positive Change Questions
    • To Build Rapport
    • Gain Insight into Group ’s Strengths
    • Build Confidence and Momentum Toward a Decision
    • Build a Sense of Team and Safety
Module 2: Improvisational Leadership
  • Increased Ability to Respond Positively in Fast-Moving Situations
  • Impromptu Creativity
  • Nurturing Innovation
    • Attitudes
    • Environments
    • Prompts
Module 3: Solution-Generating Process
  • Eight Steps for Creative Problem Solving
  • High-Engagement Brainstorming
  • Prioritization the Solution-Focused Way
Module 4: Engagement
  • Techniques for Engaging the Group
    • Visually, Conversationally, Emotionally, and Mentally