Critical Thinking

  • 2 day(s)Duration
  • MDI1350-2Course Code
  • send to printer

Course description

This course will address the quest for better decisions, thinking/reasoning differently, responsibility management and decision making, and risk and other challenges to critical thinking. Participants will learn to apply broad knowledge and seasoned experience to address complex and critical issues.

Who should attend

Individuals who will benefit from this course include mid-level managers and those who are managers of managers with at least four years of experience managing others.

What you will achieve

  • Define issues clearly, despite incomplete or ambiguous information.
  • Link problems and systems to identify and improve underlying strategic issues.
  • Analyze the available alternatives for other, more effective solutions.
  • Make difficult decisions with more confidence.

What you will learn

  • Enhance critical thinking and decision-making skills.
  • Make better decisions.
  • Think and reason differently.
  • Apply broad knowledge and seasoned experience to address complex and critical issues.
Course Outline
Pre-Course Work

Prior to the course, participants are sent a pre-work assignment book that contains the following assignments.

  • Assignment 1 — Understanding Critical Thinking
  • Assignment 2 — Current Situation Cases
  • Assignment 3 — When Decisions Go Bad
  • Assignment 4 — The RAPID Model
  • Assignment 5 — That’s Absurd!
  • Assignment 6 — Contracting for Coaching/Prepping for the Training

Estimated Time Commitment: 2 — 4 hours

Module 1: Let’s Get Started
  • Exercise: Bad Decisions
  • Root Causes and Costs of Bad or Delayed Decisions
Module 2: Critical Thinking
  • Critical Thinking Defined
  • Setting the Stage: Mindset and Skills
  • Exercise: Devil’s Advocate
  • Critical Thinking Toolbox
    • Edward de Bono’s Six Hats
    • Richard Paul’s Four Types of Questions
    • Drill-Down
    • Systems Diagram/Argument Map
    • Cause and Effect Diagram
    • Exercise: Raid the Toolbox
    • Exercise: Critical Kaizen
Module 3: Decision Making
  • Decision Making Process
  • Exercise: Process Drill-Down
  • Decision Making Roles and Tools
  • Exercise: Take the Wheel for a Spin (Futures Wheel)
Module 4: Risk and Other Challenges
  • Challenges to Critical Thinking and Decision Making
  • Risk
  • Ethics
  • Personal Filters
  • Interpersonal Dynamics
Personal Action Plan
  • Create Your Personal Action Plan
  • Appendix: Toolkit
Post-Course Work
  • Meet with your manager to review what was learned in the course and your action plan
  • OPTIONAL: Group Coaching Sessions