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Corporate Training Catalog 2023

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Mastering Critical Conversations

  • MDV4008bCourse Code
  • Duration: 4 Hours
  • 4 Hours Duration

As we become more comfortable working in virtual environments, we now need to make sure we are adapting our interactions for the challenges that virtual platforms and distance work can bring. This course tackles a challenge both in virtual and face-to-face interactions: difficult conversations. We’ll look at ways to build confidence and capabilities with regard to having successful "challenging" conversations at work. The skills learned and practiced in this course can be applied in person as well as virtually to successfully navigate sensitive situations and critical communications in the workplace.

Target Audience

This course is designed for anyone at any level who wants to enhance their communication skills around challenging conversations.

Course Schedule
Duration Date Location Fee
(4 hours) 10:00 AM to 12:00 Noon and 1:00 PM to 3:00 PM March 29, 2023 Virtual Instructor-led $595


For scheduling information beyond the above dates, call 1.800.288.7246 (US Only) or +1.978.649.8200.

Please note that prices are subject to change without notice.