Mastering Critical Conversations
- MDV4008bCourse Code
As we become more comfortable working in virtual environments, we now need to make sure we are adapting our interactions for the challenges that virtual platforms and distance work can bring. This course tackles a challenge both in virtual and face-to-face interactions: difficult conversations. We’ll look at ways to build confidence and capabilities with regard to having successful "challenging" conversations at work. The skills learned and practiced in this course can be applied in person as well as virtually to successfully navigate sensitive situations and critical communications in the workplace.
This course is designed for anyone at any level who wants to enhance their communication skills around challenging conversations.
Create a learning solution that best meets your company’s unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.
Want this program for yourself or just a few individuals? We’ll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.