Building Emotional Intelligence (virtual)
- Two 3.5 Hour Sessions
- .7 CEU/7 PDU Credits/Units
- MDV1493 Course Code
Our ability to deal effectively with our emotions in the workplace is critical to our success as managers and service providers. As the pace of the world increases and our environment makes more and more demands on our cognitive, emotional, and physical resources, emotional intelligence is increasingly critical as a skill set. Emotional intelligence strategies combined with native intelligence increases our ability to successfully manage the constant challenges from customers and our business associates
Through skill-building exercises and group discussion, this course will provide you with the opportunity to identify your own challenges in maintaining positive environments and collaborative relationships as well as overcoming resistance and negativity. Participants will explore tools, techniques, skills, and perceptions to perform their roles and manage their emotions with confidence and positive results.
Create a learning solution that best meets your company’s unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.
Want this program for yourself or just a few individuals? We’ll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.