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Management and Leadership Training Catalog 2023

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Customer Service and Support: How to Wow Your Customers

It does little good to make a sale if your company or organization cannot service your current customers. Increasingly, many companies have found that outstanding customer service is the key to customer retention, growth, and profitability. This program teaches the skills needed to wow! your customers and surpass their expectations, beginning with some foundation skills but then progressing to advanced concepts such as a team approach to customer service.

Create a learning solution that best meets your company’s unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We’ll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or