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Management and Leadership Training Catalog 2023

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Customer Centricity

  • 1 day(s)Duration
  • MDI1347Course Code

During this course, participants will experience a blend of traditional classroom training, team application activities, online research, and potential investigative exercises designed to transform experienced managers into confident advanced-level leaders. This session focuses on harnessing the power of customer centricity and using the perspective of the customer to gain a sustainable competitive advantage.

Create a learning solution that best meets your company’s unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We’ll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or