Certified ScrumMaster® (CSM)

  • 2 day(s)Duration
  • 1.4 CEU/14 PDU/Credits/Units
  • MDV871Course Code
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Course description

Certified ScrumMaster® (CSM) training is the most recognized and leading agile education program available today. This training is focused on team leadership skills and competencies required to effectively guide agile teams, including facilitation, agile leadership, coaching and mentoring, organizational change, and more.

This workshop not only provides the fundamental principles of Scrum, it also gives participants hands-on experience using Scrum. Through an experiential and hands-on learning approach, this course provides foundational education in agile and Scrum, including its values, principles, and practices. This interactive learning approach will include a variety of exercises, activities, and discussions for attendees to learn how to apply Scrum in both software and non-software development scenarios.

Who should attend

This course is appropriate for all process and team-oriented leaders including, senior project team members, project managers, stakeholders, managers, product owners, and anyone who wants a deeper understanding in not only what agile and Scrum are, but more importantly why they work and how to effectively lead a Scrum team.

What you will achieve

  • Develop a shared understanding of why and how Scrum can benefit your team, project and organization.
  • Describe how the Scrum framework compares to traditional phased-based methods and new flow-based methods.
  • Identify when to use Scrum and how to apply Scrum in different types of projects.
  • Discover why Scrum fails in some organizations and how to avoid those pitfalls.
  • Learn facilitation techniques for Scrum ceremonies, including Sprint Planning, review, retrospective, and backlog grooming.
  • Explore planning and coaching techniques to increase predictability and foster a growth mindset.
  • Utilize Scrum artifacts including the product backlog, Sprint boards, and burn-down/up charts.

What you will learn

  • Two-year membership in the Scrum Alliance
  • Certified ScrumMaster® certification after passing a 35 question online exam.
  • 14 PDUs from PMI® (Project Management Institute®)
  • PMI-ACP: This course counts as 14 of the 21 contact hours needed to be eligible for the PMI®-ACP certification.
Day 1:

Day 1 is a full-day simulation of Scrum by doing Scrum. The class is run as a Scrum project, and throughout the day teams will form, develop goals, build backlogs, and sprint multiple times as they learn not only what Scrum is, but get first hand experience in doing it and understanding why it works.

Day 1 Topics:
  • Agile History and Perspective
  • Scrum Values and Framework
  • Scrum Team Roles
  • Product Backlog & Backlog Items
  • Backlog Estimation & Ordering
  • Sprint Cycle — Getting to Done
  • Sprint Planning & Visual Sprint Boards
  • Sprint Teaming and the Daily Scrum
  • Sprint Review & Retrospective
  • Scaling & Distributed Teams
  • Learning Reflection
Day 2:

Day 2 is focused on the ScrumMaster role in how to effectively guide, facilitate, and grow Scrum teams, and identifying bottlenecks and impediments limiting them. Participants re-explore all of the Scrum ceremonies and artifacts from a leadership perspective to fully understand the Scrum framework. Participants interact with others to share experiences and practice teaching others what they are learning.

Day 2 Topics:
  • Agile Manifesto and the Principles Behind Scrum
  • ScrumMaster Learning Path
    • Shu (Follow)
    • Ha (Understand)
    • Ri (Break)
  • The “Why” Behind Scrum Ceremonies
    • Backlog Grooming
    • Sprint Planning
    • Daily Scrum
    • Review
    • Retrospective
  • Self-Organizing Teams and a ScrumMaster Who Wears Multiple Hats
  • Exposing Organizational Problems, Impediments, Bottlenecks, and Other Pain Points
  • Facilitation Techniques
    • Visualize
    • Engage
    • Empower teams to Own Decisions and Share Responsibility
  • Facilitating Scrum Ceremonies
    • Backlog Grooming
    • Sprint Planning
    • Daily Scrum
    • Review
    • Retrospective
  • Leveraging Experimentation and Coaching Through Conflict and Failure
  • Assessing Team Agility and Teamwork to Guide Team Self-Awareness and Growth
  • Measuring Agile Team Productivity, Predictability, Quality, and Value
  • Scrum Tools, Pros and Cons
    • Physical Boards to Purchased Products
  • Scaling Scrum, Distributed Teams, and Other Organizational Topics
  • Learning Reflection