Practice Area

Lean Six Sigma and Business Process

Introduction to Business Statistics

  • Traditional Classroom: 3-day
  • Virtual Instructor-led: Six 3-hour sessions

This three-day instructor-led course is intended to provide participants with hands-on application of statistical concepts and methods that are useful in daily business activity. Utilizing a real world case study with both manufacturing and transactional examples, participants will work in teams to determine what should be measured and how data should be accurately collected, recorded, and analyzed to make well-informed decisions and improve results.

Target Audience

The primary audience for this course is process owners or managers with minimal to no experience in working with statistical data and reports.

Learning Objectives

  • Determine when and why to collect key performance data.
  • Accurately stratify, sample, and collect data.
  • Write operational definitions to ensure accurate data collection.
  • Identify variation types and causes.
  • Determine data distributions and signals.
  • Describe variability through confidence intervals.
  • Analyze data numerically and graphically to gain useful information.

Key Takeaways

  • Enhanced understanding of the power of data
  • Competent in establishing measurements of key performance outputs and inputs
  • Ability to use and interpret basic statistics in numerical and graph forms
  • Familiarity of advanced statistical methods

Course Outline

Module 0: Welcome and Introductions
  • Team Facilitation Tips and Techniques
Module 1: Measure
  • Define the Power of Using Statistics in Business
  • Determine Benefits of Measurement
  • Qualify Outputs (Y) And Inputs (X)
  • Distinguish Difference Between Continuous and Discrete Data
  • Exercise: Identify Data Types
Module 2: What Data to Collect
  • Determine Different Sources of Data
  • Understand Limitations of Analysis Based on Data Source
  • Stratify Data
  • Determine Sampling Strategy
  • Write Operational Definition
  • Exercises: Case Study Intro and Write Operational Definition
Module 3: Accurate Data Collection
  • Develop a Complete and Accurate Measurement System
  • Create a Data Collection Plan
  • Format Data Collection Sheets
  • Exercise: Data Collection Planning
Module 4: The Concept of Variation
  • Determine Why Variation Should Be Tracked
  • Describe The Difference Between Common Cause Factors And Special Cause Factors
  • Plot Basic Data In A Control Chart To Monitor Variation
  • Exercises: Process Variation Demonstration, Control Chart Analysis
Module 5: Descriptive Statistics
  • Describe the Importance of Descriptive Statistics in Various Types of Data
  • Distinguish Which Measures Are Best Used in Certain Circumstances
  • Determine What Can Be Learned from Shape of Data
  • Exercises: Descriptive Statistics Analysis, Distribution Analysis
Module 6: Confidence Intervals
  • Define the Difference Between Samples and Population.
  • Develop Confidence Intervals for Levels and Proportions.
Module 7: Graphical Representations
  • Identify Appropriate Graphical Tool for a Given Dataset
  • Analyze Various Plots and Charts
  • — Times Series Plot
  • — Histogram
  • — Dot Plot
  • — Box Plot
  • — Pareto Chart
  • — Scatter Plot
  • Exercises: Review Case Study Charts for Analysis
Module 8: Probability Concepts
  • Calculate Probability of an Event
  • Calculate Probability of a Union
Module 9: Normal Distributions
  • Define a Standard Normal Distribution
  • Describe the Central Limit Theorem
Module 10: Advanced Statistics
  • Set up the Factors For a 2-Sample t-Test
  • Recognize the Need for Hypothesis Testing
  • Analyze the Results of a Correlation Test
  • Analyze the Statistics of a Basic Regression Analysis
  • Exercise: Set up Tests for Case Study
Module 11: Course Summary and Action Plan
  • Summary
  • Action Planning
  • Exercise: Teach Back with Review Questions

MDI877 Course Code

For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!

Project Management Training and Development Solutions Catalog Cover

Project Management Training and Development Solutions Catalog

Ensure you and your teams are well trained and know how to leverage project management tools, techniques, and methodologies to enable personal and organizational growth.

Download Catalog
Project Management Certificate Program Cover

Project Management Certificate Program

Learn how projects and their life cycles fit within the goals, structure, and culture of an organization and how to ensure projects deliver value. Get your Certificate today!

Learn More
Agile and Scrum Training Solutions Catalog Cover

Agile and Scrum Training Solutions Catalog

From scaled enterprise transformations to team-level development, CEG’s life cycle agile and Scrum solutions will help you achieve your strategic business objectives.

Download Catalog

Duke University Continuing Studies logo
PMI logo
PMI Global logo
Blanchard Partner Network logo
IIBA Endorsed Education Provider logo