Diversity, Equity, and Inclusion

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Program Objectives

• Articulate the intimate connection between critical thinking and creative thinking.
• Recognize the importance of defining the right problem.
• Apply various problem-solving approaches to real-life challenges.
• Leverage different tools and techniques to generate divergent and convergent thinking.
• Employ selected techniques and models to enhance the quality and robustness of your decisions.
• Integrate creative and critical thinking to engage in problem-solving challenges.

Course Outline

Module 1: Foundation Concepts

• The Relationship Between Critical Thinking and Creative Thinking
• Bloom’s Taxonomy
• Defining “Creative”
• Classic Thinking Styles
  • Results-Driven
  • Task-Driven
  • Opportunity-Driven
  • Feelings-Driven
• Thinking Styles on Your Team

Module 2: Rethinking the Design of Work

• Basic Problem-Solving Model
• Solving the Wrong Problem
• Video: The Five Whys
• Fishbone or Ishikawa Diagram
• Root Cause Analysis

Module 3: Generating Alternative Solutions

• Obstacles to Problem Solving
• Functional Fixedness
• Alternative Uses Activity
• Thinking Outside the Box
• Divergent and Convergent Thinking
• Idea Generation — Brainswarming

Module 4: Evaluating Alternatives

• De Bono’s Six Thinking Hats Technique

Module 5: Types of Problems We Encounter

• Verbal Intelligence Problems
• Logical Intelligence Problems
• Pattern Recognition Problems
• Lateral Thinking Problems
• Visual/Spatial Intelligence Problems

MDV2010f Course Code