This course will address the quest for better decisions, thinking/reasoning differently, responsibility management and decision making, and risk and other challenges to critical thinking. Participants will learn to apply broad knowledge and seasoned experience to address complex and critical issues.
You will learn to:
- Define issues clearly, despite incomplete or ambiguous information.
- Link problems and systems to identify and improve underlying strategic issues.
- Analyze the available alternatives for other, more effective solutions.
- Make difficult decisions with more confidence.
Key take away: Enhance critical thinking and decision-making skills to make better decisions.
- Assignment 1 – Understanding Critical Thinking
- Assignment 2 – Current Situation Cases
- Assignment 3 – When Decisions Go Bad
- Assignment 4 – The RAPID Model
- Assignment 5 – That's Absurd!
- Assignment 6 – Contracting for Coaching/Prepping for the Program
Estimated Time Commitment: 1-2 hours
Module 1: Let’s Get Started
- Exercise: Bad Decisions
- Root Causes and Costs of Bad or Delayed Decisions
Module 2: Critical Thinking
- Critical Thinking Defined
- Setting the Stage: Mindset and Skills
- Exercise: Devil's Advocate
- Critical Thinking Toolbox
- Edward de Bono's Six Hats
- Richard Paul's Four Types of Questions
- Systems Diagram/Argument Map
- Cause and Effect Diagram
- Exercise: Raid the Toolbox
- Exercise: Critical Kaizen
Module 3: Decision Making
- Decision Making Process
- Exercise: Process Drill-Down
- Decision Making Roles and Tools
- Exercise: Take the Wheel for a Spin (Futures Wheel)
Module 4: Risk and Other Challenges
- Challenges to Critical Thinking and Decision Making
- Personal Filters
- Interpersonal Dynamics
Module 5: Personal Action Plan
- Create Your Personal Action Plan
- Appendix: Toolkit
- Meet with manager to review what was learned in the session and your action plan
- Group Coaching Forum #4
Estimated Time Commitment: 2 hours