Practice Area

Agile and Scrum

Create High-Performing Teams with the Agile 3Cs: Communication, Collaboration, and Coaching

  • Traditional Classroom: 1-day
  • Virtual Instructor-led: Two 3-3.5 hour sessions; Three 2-hour sessions

This comprehensive one-day course guides participants on how to maximize agile team performance in complex, innovative project environments.

Target Audience

Individuals who will benefit from this course include executives, business sponsors, portfolio managers, program managers, product managers, project managers, project team leaders, project team members, project subject matter experts, project management office staff, and anyone interested in learning more about leveraging best-practiced agile communication, cooperation, and coaching techniques.

Learning Objectives

  • Describe communication and cooperation concepts in agile.
  • Define the best-practiced visual controls used in agile.
  • Develop agile coaching roles and techniques.

Course Outline

Module 1: Agile Communication
  • Agile Communication Values and Principles
  • Communication Models and Channels
  • Osmotic Communication
  • Constructive Feedback
  • Active Listening
  • Exercise: Individual Self-Assessment Active Listening
Module 2: Agile Collaboration
  • Agile Collaboration Values and Principles
  • Agile Practices and Roles
  • Agile Meetings and Information
  • Team Velocity and Capacity
  • Information Radiators
  • Exercise: Group Workshop on Interpreting Information Radiators
Module 3: Agile Coaching
  • Agile Coaching Values and Principles
  • Agile Coach/Mentor
  • Agile Teacher
  • Agile Facilitator
  • Agile Motivator
  • Agile Provoker
  • Agile Problem Solver
  • Agile Collaboration Conductor
  • High Performance (Agile Teams)
  • Agile Conflict Navigator
  • Exercise: Individual Exercise on Assessing Team Performance

MDP586 Course Code

Want to learn more about Creating High-Performing Teams? Tell us about your interest in corporate training!

For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!

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From scaled enterprise transformations to team-level development, CEG’s life cycle agile and Scrum solutions will help you achieve your strategic business objectives.

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