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Webinars

CEG‘s webinars are free informational programs that are available in both live and on-demand formats. During these 1-hour sessions, CEG‘s subject matter experts will bring you up-to-speed on timely themes in project management, business analysis, management, leadership, and business process management.

Register for one of our upcoming live webinars below or:

Note for participants using mobile devices: At this time, webinar attendance is not accurately recorded by GoToWebinar when logging in from a mobile device. If you need record of your attendance for PDU or CDU reporting, please log in using a computer.

December 2016

How to Elaborate Requirements Through Use Cases and User Stories

Date/Time: 12/8 1:00 pm to 2:00 pm EST

Course ID: BAW1234/ Duration: 1 Hour / Credits: 1 PDU

Use cases and user stories are both excellent techniques for understanding what a user needs from a product. While both have a similar purpose, use cases and user stories are not meant to be used interchangeably. That is why it’s important for a business analyst to understand the difference.

The older of the two techniques is the use case, which captures usage scenarios. In other words, a use case documents how an individual uses a product to accomplish something of value. This technique works well for projects where functional requirements and usage scenarios must be – and can be – specified upfront. However, what if you can't know the requirements upfront?

In a user story, the user and what they need the product to accomplish is also specified, but in contrast to use cases, at a much higher level.

Recognizing which technique is best suited to your situation is the key.

In this webinar you will learn to:

-Determine when to apply use cases and user stories to define stakeholder requirements.

-Elaborate use cases through scenarios.

-Augment use cases and user stories with diagrams and visuals for better communication


About the Presenter:
Dr. Martin Schedlbauer, Ph.D., CBAP, OCUP, is a Senior Trainer and Consultant for Corporate Education Group. Martin has been leading and authoring seminars and workshops in business analysis, software engineering, and project management for over twenty years. An accomplished business analysis subject matter expert, Martin is a recognized leader in software development practices, a practicing scrum master, experienced software architect, and also serves as an advisor for several industry conferences; additionally, Martin maintains an active research agenda in agile methods, requirements analysis, and human performance modeling..

Click here to Register.  

10 Things I Wish I Knew When I Became a Manager

Date/Time: 12/14 1:00 pm to 2:00 pm EST

Course ID: MDW1298a/ Duration: 1 Hour / Credits: 1 PDU

What makes you great as an individual contributor doesn’t always translate to being a great manager or team leader. There is a vast difference between getting the work done on your own and getting it done through other people. A management role calls for new ways of thinking and a new set of skills. While some managers do receive initial training, others are given little or no support, and despite the best of intentions, mistakes are made.

But what if you had your own group of advisors who could help you avoid some of the pitfalls of managing people? In this webinar you will learn 10 valuable pieces of advice from managers who have already gone through their own “trial by fire.” These are the 10 things they wished they knew when they first became a manager and what they want you to know now. Consider this webinar your own personal advisory board!


About the Presenter:
Casey Mitchell, Instructor and Consultant for Corporate Education Group, is founder and principal of Waybridge Associates, Inc., a consulting practice devoted to helping people achieve peak performance. Her primary focus is on management learning and development. She works with new managers who want to make a successful transition, and with existing managers who want to move into leadership roles. She has eighteen years experience in the training field and a wealth of management experience, which helps her relate to her clients’ needs. Prior to founding Waybridge Associates, Casey was Human Resource Development Manager at Marshalls Department Stores.

Click here to Register
 

January 2017

Change Readiness

Date/Time: 1/9 1:00 pm to 2:00 pm EST

Organizations everywhere have been undergoing tremendous changes in the last two years. A major challenge they are running into is how difficult change is to adapt to both emotionally and mentally. Give your people the tools and attitudes to be "change ready" - a mental/emotional state in which they seek solutions, instead of blaming others. They look for opportunities in the changes, and choose optimism. They vent their emotions in a helpful way and accept change more quickly.

Learning objectives:
-Increased resilience to bounce back after the unexpected
-Adapt more quickly to new environments
-Sees opportunities in change instead of fighting, fleeing or freezing
-Optimism rather than the blame game
-Better health than when resisting change
About the presenter:
Bob Faw, trainer and consultant with Corporate Education Group (CEG), has more than 26 years of professional facilitation experience. He guides the growth and development of organizations and individuals with results-driven facilitation. His programs increase team synergy, interpersonal skills and enhance connections and mutual trust. Bob is an author, keynote speaker and business school professor. His book “Energize: Ignite Passion & Performance with User Friendly Brain Tools” is an Amazon e-book best seller. .

Click here to Register.  

Waterfall to Agile - How To Change Your Documentation Style

Date/Time: 1/20 1:00 pm to 2:00 pm EST

Course ID: BAW1322 / Duration: 1 Hour / Credits: 1 PDU

As organizations move from a traditional waterfall methodology to Agile; a question that is often asked is, "How do I begin to adapt from my current process documentation to an Agile approach?" This webinar will explain how you can apply Agile documentation practices side by side with traditional documentation methods. The two life-cycle methods, as they relate to documents, will be compared and contrasted. You will receive practical guidance for project documentation, where a blend of both traditional waterfall and Agile projects may exist. The big question to be addressed is, "How does the documentation compare and how do I become more Agile?"

This webinar will highlight and examine methods to prepare documentation for Agile projects when transitioning from waterfall to Agile, including:

1. Parallel worlds: Agile and waterfall - documentation comparisons
2. Moving to iteration-oriented development - Five levels of Agile planning
3. A deeper look at Agile documentation
4. Iteration zero - what kind of documentation?
5. Agile documentation recommendations

About the Presenter:
Terrell Smith, MPA, PMP, CBAP, is a Senior Trainer and Consultant for Corporate Education Group. Terrell comes from both business and technical backgrounds, having worked in corporate and government environments. With over 25 years of experience in a wide range of project management and business analysis assignments, he brings concepts to life in a practical easy to apply manner. Click here to Register.  

Mastering Difficult Conversations

Date/Time: 1/25 1:00 pm to 2:00 pm EST

Course ID: MDW1306 / Duration: 1 Hour / Credits: 1 PDU

At some point, you may need to give critical feedback to an employee, talk to your boss about his or her behavior, deliver bad news to someone or resolve a conflict between you and a co-worker. These kinds of conversations can be difficult to undertake. Most of us would rather avoid them altogether. Even when we do attempt them, we are often disappointed with the results. We don’t say what we mean and don’t mean what we say. Issues go unresolved and resentment and bad feelings linger.

What kind of difficult conversations are you facing? Are you dealing with them successfully? Whether for yourself or to coach others, this webinar will help you develop the skills and techniques needed to master difficult conversations. It will help you:

- Strengthen your working relationships
- Turn difficult conversations into learning conversations
- Structure the conversation using a working model
- Coach others on how to navigate a crucial conversation

About the Presenter:
Casey Mitchell, Instructor and Consultant for Corporate Education Group, is founder and principal of Waybridge Associates, Inc., a consulting practice devoted to helping people achieve peak performance. Her primary focus is on management learning and development. She works with new managers who want to make a successful transition, and with existing managers who want to move into leadership roles. She has eighteen years experience in the training field and a wealth of management experience, which helps her relate to her clients’ needs. Prior to founding Waybridge Associates, Casey was Human Resource Development Manager at Marshalls Department Stores

Click here to Register.  

February 2017

A Day in the Life of a Requirement - The Importance of Verification

Date/Time: 2/17 1:00 pm to 2:00 pm EST

Course ID: BAW1323 / Duration: 1 Hour / Credits: 1 PDU

Verifying and validating requirements early on will help ensure your team develops a solid set of project requirements with minimal change as the project progresses. A good verification process not only weeds out the requirements you don’t need, but further identifies missing requirements you do need. Requirements verification is critical to maximizing successful outcomes and aids the business analyst in determining when a design is complete.

The webinar will explore the four fundamental methods for requirements verification: Inspection, Demonstration, Testing and Analysis. You will be taken on a journey through the life of a requirement and will learn:

-What requirements verification is and what are its benefits
-Why we need verified requirements
- How to plan for verification and execution
- Requirement verification attributes
-Verification methods and modeling

About the Presenter:
Terrell Smith, MPA, PMP, CBAP, is a Senior Trainer and Consultant for Corporate Education Group. Terrell comes from both business and technical backgrounds, having worked in corporate and government environments. With over 25 years of experience in a wide range of project management and business analysis assignments, he brings concepts to life in a practical easy to apply manner.

Click here to Register.  

Stress in the Workplace: Using Mind Over Matter to Become a Star Performer

Date/Time: 2/22 1:00 pm to 2:00 pm EST

Course ID: MDW1307/ Duration: 1 Hour / Credits: 1 PDU

Stress occurs when pressure exceeds one’s ability to cope. And it’s no secret that the demands of today’s workplace create more pressure than ever before. Uncertainty in the marketplace, doing more with less, and coping with unhealthy working relationships can cause stress levels to soar. While some stress may actually be good for you by keeping you alert and focused, too much stress can take a toll on your emotional and physical health, not to mention its impact on your work performance. You can become less able to learn and find it tougher to make decisions. The organization pays the price as well. Too much workplace stress diminishes productivity, increases absenteeism and employee turnover, and even adds to the burden of medical and legal costs.

This webinar will help you:
-Understand the factors that cause job stress.
- Learn how stress affects your mind, body, mood and behavior.
- Develop strategies and techniques to reduce your stress levels and boost your performance.
-Increase personal and organizational well-being.

About the Presenter:
Casey Mitchell, Instructor and Consultant for Corporate Education Group, is founder and principal of Waybridge Associates, Inc., a consulting practice devoted to helping people achieve peak performance. Her primary focus is on management learning and development. She works with new managers who want to make a successful transition, and with existing managers who want to move into leadership roles. She has eighteen years experience in the training field and a wealth of management experience, which helps her relate to her clients’ needs. Prior to founding Waybridge Associates, Casey was Human Resource Development Manager at Marshalls Department Stores.

Click here to Register.  


On-Demand Webinars

Reframing Your Project: A Leadership Primer


Building and Maintaining Agile Teams


Getting it Right: Best Practices for Requirements Management


Energize Leadership


Juggling Act: How to Effectively Manage Your Projects and Your Stakeholders


Leveraging Agile Factors, Tools, Techniques for Project Success


Establishing a Process Culture in Your Organization: Exploring the Challenges and Benefits


Effective Communication Techniques to Steer and Influence Any Conversation


Project Management for Everyone: A Non-Technical Approach


Iterative Projects: Practical Tips and Best Practices for BA's


Successful Negotiations: Mastering the Art of Persuasion


PMP® Exam Tips and Strategies: Fast Track Your Way to PMP Success!


The Art of the Interview: How to Improve Your Business Analysis Interviewing Skills


Strategic Decision Making: Minimize Risk and Think Like a Leader


Courage in Project Management


Less Pain, More Gain: Best Practices for More Effective Meetings


Telling Stories with Data


7 Things You Can Learn from Children About Project Management


Make Lemonade out of Lemons: Dealing with Difficult Employees


How Can Emotional Intelligence Make Me a Better Business Analyst?


The New Kid on the Block: What’s the Role of a Business Relationship Manager and How Do You "Fit In"?


Performance Management: Getting the Most Out of Your Teams


Better, Stronger, Faster: Plan and Conduct More Effective Requirements Workshops


How Savvy Project Managers Use the WBS to Achieve Project Success


Delegation: The Art of the Handover


How to Elaborate Requirements Through Use Cases and User Stories


Effective Scope Management: Beginning with the End in Mind


Why is Business Intelligence important to a Business Analyst?


Communications Secrets for Challenging Conversations


Business Analyst vs. Project Manager: Eliminating the Confusion!


Mastering Difficult Conversations


Project Management for Everyone: A Non-Technical Approach


The Engaged Project Sponsor


Introducing Agile Into Your Projects


Managing Up: Building a Strong Relationship with Your Boss


10 Things I Wish I Knew When I Became a Manager


Building and Maintaining Agile Teams


Team Coaching: A Game Changer for Project Management Success


Everything You Need to Know to Successfully Manage a Business Process Performance Project


PMP® Exam Tips and Strategies: Fast Track Your Way to PMP Success!


Growth Spurt! Three Ways to Become a Great Manager


7 Ways to Avoid Being a Project "Micro" Manager


The Art of the Interview: How to Improve Your Business Analysis Interviewing Skills


Stress in the Workplace: Using Mind Over Matter to Become a Star Performer


How to Pass a Quality Review of Your Project


10 Steps to Effective Requirements Elicitation


Motivation: Driving Potential and Performance


How to Elaborate Requirements Through Use Cases and User Stories


Facilitation Skills for Project Managers


Project Management for Everyone: A Non-Technical Approach


Leading and Developing High Performance Project Teams


Courage in Project Management


How Savvy Project Managers Use the WBS to Achieve Project Success


Managing Up: Building a Strong Relationship with Your Boss


Introducing Agile into Your Projects


Agile Business Analysis: Using Personas and User Stories to Improve Quality of Requirements!


Make Lemonade out of Lemons: Dealing with Difficult Employees


Risk Management: A Proactive Approach to Handling Uncertainty


10 Things I Wish I Knew When I Became a Manager


Process Analysis and Redesign: The Key to Process Improvement


How Savvy Project Managers Use the WBS to Achieve Project Success


Growth Spurt! Three Ways to Become a Great Manager


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