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February 3, 2012
Waltham, MA
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Webinars
CEG‘s webinars are free informational programs that are available in both live and on-demand formats. During these 1-hour sessions, CEG‘s subject matter experts will bring you up-to-speed on timely themes in project management, business analysis, management, leadership, and business process management.
Did you know? Most of our webinars offer free PDUs, which are necessary for obtaining and maintaining PMI®‘s PMP® credential.
Register for one of our upcoming live webinars below or view one of our previously recorded on demand webinars.
February 2012
Leading and Developing High-Performance Project Teams
Date/Time: 2/22 2:00 pm to 3:00 pm EST
Course ID: MDW1263 / Duration: 1 Hour / Credits: 1 PDU
This webinar provides a successful process that facilitates the development of a new team or the revitalization of an existing team. Whether your team is an ongoing work group, or a special, project-based team of limited duration, you will rapidly increase its effectiveness with the use of these teamwork tools and skills:
-Seven factors that teams need to be high performing
-Best practices for a team leader
-The importance of clear goals, roles, processes and interactions to promote collaboration
-Team building stages and the tasks needed to move through each stage
-Tools that are used to align individuals to be as effective as team members
-Communication techniques that develop positive interactions amongst team members
-The five dysfunctions of a team and how to overcome them
About the Presenter: Crystell Anthony, M.Ed., MBTI®, is a Senior Trainer and Consultant for Corporate Education Group. Crystell is also Principal and Founder of her own consulting company, The Focus Group. Crystell has successfully designed and facilitated training programs in the public and corporate sectors for executive, managerial, and administrative professionals since 1979. Crystell’s training programs are known for containing simplified best practices for easy on-the-job applications and have been successfully installed in organizations across the globe. Click here to Register.
March 2012
Facilitation Skills for Project Managers
Date/Time: 3/7 2:00 pm to 3:00 pm EST
Course ID: MDW1268 / Duration: 1 Hour / Credits: 1 PDU
Meetings are nothing more than a tool to get results. A successfully facilitated meeting helps to achieve and exceed project goals, by improving issues resolution, decision making, and risk management. Facilitation is an art and science that consists of a set of skills that can be learned. Successful facilitators can recognize and balance the needs of the meeting, the individuals, and the team.
This webinar discusses typical challenging behaviors of individuals and groups and associates them with various animal metaphors. We will review a few facilitation strategies for key challenging behaviors. We’ve all been in meetings with the 'wise old owl' who philosophizes at great length. And we all know what it feels like when there is an 'elephant in the room.' The images may be simple to grasp, but this is not a basic meeting management webinar. Learning objectives include:
-The fundamentals of facilitation
-A perspective shift that encourages the use of meetings as a tool
-Overview of the top individual challenging meeting behaviors
-Strategies for dealing with some challenging behaviors
About the Presenter: Star Dargin, PCC, CPCC, is a Trainer and Consultant for Corporate Education Group. Star is also Founder of Star Leadership, a management consulting firm that offers coaching, training, and consulting services for businesses. Star’s client experience includes numerous industries, small businesses, learning institutions, state agencies, and independent workers. Star has held leadership positions at several high-tech companies, in roles such as Director of Engineering, Director of Project Managers, and International Program Manager; additionally, Star is an adjunct professor at Boston University where she teaches graduate level courses on Leadership and Communication for Project Managers. Click here to Register.
It’s all About the Visuals: Effective Modeling Techniques for Business Analysts
Date/Time: 3/14 2:00 pm to 3:00 pm EST
Poor requirements lead to failed projects. There is solid evidence that visualization of requirements result in higher quality results. Engaging stakeholders by the use of a variety of modeling techniques results in much higher quality requirements and greatly improved project results.
In this webinar, you will gain insight into a wide array of modeling tools that assist in more effectively documenting customer requirements. You will gain an understanding of how these tools can effectively improve the communication with your clients. Examples of modeling tools will be overviewed, including: context diagrams, use cases, activity diagrams, screen flows and prototypes. This allows a business analyst to connect the dots when documenting requirements. Learning objectives include:
-Understand the value of creating a context diagram at the beginning of the project
-Learn how to derive use cases from the context diagram to document functional requirements
-Increase the effectiveness of process documentation by developing activity diagrams
-Learn how to create screen flows and use prototyping for improved usability
-Understand how these modeling techniques come together to provide a true picture of requirements
About the Presenter: Terrell Smith, MPA, PMP, CBAP, is a Senior Trainer and Consultant for Corporate Education Group. Terrell comes from both business and technical backgrounds, having worked in corporate and government environments. With over 25 years of experience in a wide range of project management and business analysis assignments, he brings concepts to life in a practical and easy to apply manner. Terrell has assisted clients in the development of project management methodologies, risk assessments, quality management, agile methods, problem solving, rescuing troubled projects, implementing business analysis best practices, and team building. He has been facilitating classes/workshops for over 10 years in both the traditional and virtual classrooms. Click here to Register.
Risk Management: A Proactive Approach to Handling Uncertainty
Date/Time: 3/22 2:00 pm to 3:00 pm EST
Course ID: MDW1252 / Duration: 1 Hour / Credits: 1 PDU
Have you ever been caught off guard by an event you didn’t expect in your project or realized too late that you missed an opportunity to get a better result? Do you want to get better at spotting red flags or opportunities?
Effectively managing risks is a core project management discipline, and this webinar will introduce you to some tools and techniques for identifying risks, prioritizing them, analyzing their impact and devising responses. Practical tips will be shared for how to develop your own abilities to spot red flags, and assess people and situations beyond their appearances.
About the presenter: Bonnie Cooper, PMP®, Trainer and Consultant for Corporate Education Group, is a 25-year Information Technology professional and currently the Program Portfolio Director of the Massachusetts Medical Society's Corporate IT PMO. Her portfolio includes The New England Journal of Medicine's manuscript tracking, desktop publishing, advertising management, and corporate ERP systems. In her current role, Ms. Cooper is responsible for coordinating the efforts of project teams, defining a consistent software development methodology, and leading the program to re-engineer the membership services platform. Ms. Cooper is a project management educator, and a published writer of her experiences in facilitating the PMO to drive IT strategy and governance. Click here to Register.
Business Analyst and Facilitator - Yes, You Can Be Both!
Date/Time: 3/29 2:00 pm to 3:00 pm EST
Course ID: BAW1302 / Duration: 1 Hour / Credits: 1 PDU
When it comes to running a requirements workshop, the business analyst is in a bit of a tough situation; it’s hard to facilitate a group and to get the requirements at the same time. Meetings drag on and on, users change their minds, they can’t agree amongst themselves, or the scope keeps changing. In this webinar, you’ll learn some key facilitation techniques to make your working sessions with users more effective. Learning objectives include:
-A simple and straight forward technique to plan an effective requirements gathering session
-What to do before the workshop to make the session successful
-How to keep the workshop focused and moving
-Tips and techniques for dealing with difficult situations like the non-stop talker, the dominator, and the quiet one and the group that can’t agree on anything
About the presenter: Phil Vincent, CBAP®, PMP®, is a Senior Trainer and Consultant for Corporate Education Group. Phil works as a professional coach to business analysts and project management professionals in organizations all across the United States and Canada. Phil also teaches business analysis programs to professionals and will draw on his experiences to provide you with useful examples and techniques that will help you make your working sessions with users more effective. Click here to Register.
April 2012
7 Ways to Avoid Being a Project "Micro" Manager
Date/Time: 4/4 2:00 pm to 3:00 pm EST
Micromanaging a project team is akin to managing each task or deliverable with extreme control. This suffocating management style is likely to put a damper on creativity and inhibit individual growth. There are many reasons why this happens, but in general, it is not a healthy situation for the project manager, employee or team. As a program manager, you want to help project managers improve their performance without stepping on their toes or stepping into their projects. As a project manager, you are keen on making the project a success while balancing the needs of the team, the sponsors, and the organization as a whole.
So, what should you be focused on while others are tackling the work of the project?
In this webinar, you will learn how to take the basic concepts for how not to micro manage and apply it to a project manager's world. Learning objectives include:
-Identify at least 3 behaviors that look like micro managing
-Review 7 specific tips that a project manager can use to reduce the need for excessive control
-Share some ideas to help combat a micro manager
About the Presenter: Bonnie Cooper, PMP®, Trainer and Consultant for Corporate Education Group, is a 25-year Information Technology professional and currently the Program Portfolio Director of the Massachusetts Medical Society's Corporate IT PMO. Her portfolio includes The New England Journal of Medicine's manuscript tracking, desktop publishing, advertising management, and corporate ERP systems. In her current role, Ms. Cooper is responsible for coordinating the efforts of project teams, defining a consistent software development methodology, and leading the program to re-engineer the membership services platform. Ms. Cooper is a project management educator, and a published writer of her experiences in facilitating the PMO to drive IT strategy and governance. Click here to Register.
Getting it Right: Best Practices for Requirements Management
Date/Time: 4/11 2:00 pm to 3:00 pm EST
Course ID: BAW1305 / Duration: 1 Hour / Credits: 1 PDU
Requirements are at the core of any project, and therefore, must be carefully managed. In this webinar, you will learn the essential requirements management practices, including the requirements lifecycle from inception to implementation, requirements management planning, and requirements management tools. In addition, you will learn how to write SMART requirements statements that are useful and actionable. Finally, we will contrast and compare the traditional requirements management approach with agile requirements management. Learning objectives include:
-Understand the requirements management process
-Learn how to write good requirements
-Appreciate the value of a requirements management plan
-Contrast plan-driven and change-driven requirements management approaches
About the Presenter: Dr. Martin Schedlbauer, Ph.D., CBAP, OCUP, is a Senior Trainer and Consultant for Corporate Education Group. Martin has been leading and authoring seminars and workshops in business analysis, software engineering, and project management for over twenty years. An accomplished business analysis subject matter expert, Martin is a recognized leader in software development practices, a practicing scrum master, experienced software architect, and also serves as an advisor for several industry conferences; additionally, Martin maintains an active research agenda in agile methods, requirements analysis, and human performance modeling.Click here to Register.
Strategies for Managing Change: Managing People in a Changing Environment
Date/Time: 4/18 2:00 pm to 3:00 pm EST
Course ID: MDW1262 / Duration: 1 Hour / Credits: 1 PDU
Learn the process of change, and what is required to build commitment to change amongst your peers, direct reports, and organization. In this webinar, you will focus on how manage change effectively and become a more skillful change agent. Learning topics include:
-The ability to understand the cycle of change
-An understanding of why people resist change and how to overcome that resistance in yourself and others
-How to structure communications to facilitate change
-Applying knowledge to your own changing situations
About the presenter: Stuart Simon, LICSW, is a Senior Trainer and Consultant for Corporate Education Group. Stuart has over 30 years experience as a consultant, trainer, and coach. His areas of focus include negotiation skills, communication skills, change management, stress management, and conflict resolution. Stuart has provided training, consultation and coaching to professionals across the globe in the United States, Canada, Europe, the Middle East, and Africa. Click here to Register.
Performance Management: Getting the Most Out of Your Teams
Date/Time: 4/25 2:00 pm to 3:00 pm EST
How do you get everyone in the organization moving together toward business goals? How do you focus people toward performance? The answer lies in performance management, a systematic approach that aligns employee behavior with organizational strategies.
Without it, employees lack direction and motivation. They feel disconnected from the organization and may lack the will and the energy to make a real contribution.
This webinar will equip you with the skills and knowledge to create a process that will develop your employees, shape the culture of your organization (or work unit), and increase productivity. Learning objectives include:
-Write targeted performance goals
-Diagnose and correct performance issues.
-Use coaching techniques to bring out the best in people.
-Provide effective feedback on performance.
-Deliver performance appraisals that matter.
About the Presenter: About the presenter: Casey Mitchell, Senior Trainer and Consultant for Corporate Education Group, is Founder and Principal of Waybridge Associates, Inc., a consulting practice devoted to helping people achieve peak performance. Her primary focus is on management learning and development. Casey works with new managers who want to make a successful transition, and with existing managers who want to move into leadership roles. She has eighteen years experience in the training field and a wealth of management experience, which helps her relate to her clients’ needs. Prior to founding Waybridge Associates, Casey was human resource development manager at Marshalls Department Stores. Click here to Register.
On-Demand Webinars
Master Use Cases: Concepts, Techniques, and Best Practices |
Strategic Decision Making: Minimize Risk and Think Like a Leader |
Newly Appointed Managers: Realities and Resources |
Essential Skills for the Business Analyst...Revealed |
Project Management for Everyone: A Non-Technical Approach |
Communications Secrets for Challenging Conversations |
Whose Project Is this Anyway? A Project Sponsor’s Guide to Project Management |
WEBINAR: What You Must Know About Stakeholder Management |
WEBINAR: The Missing Link: Interpersonal Effectiveness for Project Success |
WEBINAR: Becoming a Process-Centric Organization: Why Bother? |
WEBINAR: Conflict: Don't Avoid It--Manage It! |
WEBINAR: Successful Negotiations: Mastering the Art of Persuasion |
WEBINAR: The Business Has Signed Off, Now What? |
WEBINAR: Empowerment: Beyond the Buzzword |
WEBINAR: Less Pain, More Gain: Best Practices for More Effective Meetings |
WEBINAR: A Closer Look at Context Diagrams |
WEBINAR: Emotional Intelligence for Project Managers and Business Analysts |
WEBINAR: Communications Secrets for Challenging Conversations |
WEBINAR: Are You Agile-Ready? A Primer for Business Analysts |
WEBINAR: What is a Business Analyst and How Do I Become One? |
WEBINAR: Risky Business: Demystifying Project Risk Management |
WEBINAR: Program Management: A Guide for Project Managers |
WEBINAR: Which Artifact and When? |
WEBINAR: Facilitation Skills for Project Managers |
WEBINAR: Delegation: The Art of the Handover |
WEBINAR: Requirements Elicitation: A Collaborative Approach |
WEBINAR: Leadership and Communication Skills for Project Managers |
WEBINAR: PRINCE2®: What is it and Why Does it Matter? |
WEBINAR: Getting it Right: Best Practices for Requirements Management |
WEBINAR: What You Need to Know: PMI®’s New PMP® Exam |
WEBINAR: Business Process Management: A Comprehensive Approach |
WEBINAR: Achieving Project Excellence through Project Leadership |
WEBINAR: Strategies for Managing Change: Managing People in a Changing Environment |
WEBINAR: Working in a Matrix Organization: Best Practices for Project Managers |
WEBINAR: Leading and Developing High Performance Project Teams |
WEBINAR: Effective Scope Management: Beginning with the End in Mind |
WEBINAR: Control Chaos: Manage Agile Projects Using Scrum |
WEBINAR: Less Pain, More Gain: Best Practices for More Effective Meetings |
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