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Management & Leadership Courses

In our information overload world, it's vital to communicate clearly, concisely and effectively. People don't have the time to read book-length emails, poorly written reports, and badly-constructed presentations. Whether you’re just starting out in your career or a seasoned professional, CEG's writing courses will greatly enhance your ability to write in a way that is compelling, engaging, and targeted to the audience you are trying to reach.

  • Public Open-Enrollment Schedule
  • Corporate On-Site Only
  • Course Outline

Conflict Management, Problem Solving & Decision Making Courses: Traditional Classroom

Code Course Title Outline / Schedule
  • 1 day(s)Duration

Problem resolution is a "three step" process. Step one explores the boundaries of the problem and defines it; step two examines potential solutions and establishes criteria for the logical selection of a solution. Step three evaluates solutions on the criteria to identify the solution most consistent with the desired outcome or objectives.

Create a learning solution that best meets your company’s unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We’ll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

Whether knowingly or not, people negotiate everyday when they haggle over price, decide which movie to see, discuss the conditions of employment, or settle terms and conditions of a contract. The program is designed to help you acquire the necessary concepts, skills, and techniques to prepare for and conduct successful negotiations.

Create a learning solution that best meets your company’s unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We’ll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

Any one working with others will experience situations where confrontations and conflicts occur. There will always be conflict. It is critical to our professional survival that we know how to analyze and respond to conflict situations and what communication skills to use to manage it successfully. This course is designed to give participants the opportunity to focus on specific skills, tools and techniques to strengthen and expand their ability to work creatively with all types of conflict and improve effectiveness in interpersonal relationships and negotiations. Throughout the two days participants practice applying skills, tools and different approaches to their own specific conflict situations. A variety of individual, pair and team exercises are structured that allow the participants to experience “Real” plays and exchange constructive feedback on conflict style and skills.

Create a learning solution that best meets your company’s unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We’ll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

This class will focus on those interpersonal skills that are essential in establishing and maintaining mutual satisfying and rewarding professional and personal relationships. This course will identify a number of approaches effective in both resolving and managing conflict.

Participants will learn the importance of understanding their behavioral preferences by taking the DiSC profile evaluation. They will then have the opportunity to relate these insights to the ways in which they might modify their behaviors to achieve greater trust and rapport in their workplace relationships.

Class generated real world conflict situations will be analyzed through a role-play and debriefing process. These exercises will allow participants to develop action plans.

Create a learning solution that best meets your company’s unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We’ll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

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Our leadership and management courses and certificate programs may be customized for your organization by integrating your business processes and company language. Not sure which programs are right for you and your organization? Feel free to call one of our training consultants at 1.800.288.7246 or contact us for more information.