Management and Leadership

Project TLC: Team Building, Leadership, and Communication

• Traditional Classroom: 2-day
• Virtual Instructor-led: Four 3-hour sessions

Target Audience

Individuals who will benefit from this course include anyone who is responsible for leading project or program teams..

Learning Objectives

• Understand the value of teamwork and its link to business outcomes.
• Recognize how the “right” set of behaviors can support productive teamwork.
• Identify cultural attributes in the business environment and recognize how they influence team performance.
• Diagnose common team problems and introduce easy methods to improve team interaction and reduce conflict.
• Recognize leadership attributes and how each can be practiced in different situations.
• Practice different communication methods and describe their effect on different audiences.

Course Outline

Introduction

• Overview and Learning Objectives

Find Your Team: Work Groups or Teams?

• Explore the differences between a team and work group and identify why project teams are important
• Discuss how project initiation and planning activities support team formation

Cultural Alignment: How Corporate Culture Drives Behavior

• Identify the cultural attributes associated with difference corporate cultures and appreciate how a diverse team responds to difference environments to produce project results

Launching the Team: How to Get Started

• Project teams can become more efficient and effective by following four steps upon project assignment
  • Define the team — how to select the “right” team members
  • Clarify team goals — how to establish a team charter
  • Implement supporting behaviors — how to introduce a set of operating norms
  • Establish accountability — how to hold each other accountable

Making the Team Work: How to Stay Successful

• Keep the team working as a cohesive, productive unit by:
  • Managing team conflict
  • Making effective decisions
  • Actively sharing information
  • Holding productive meetings
• Leadership — how to LEAD
  • Listen — how to really listen
  • Encourage — how to build rapport
  • Act — your actions speak louder than words
  • Delegate — you can’t do it alone
• Communications — perception is everything

MDV1592 Course Code