Explore the interpersonal skills needed by all project members to enhance project success, while learning and practicing communication techniques to gain buy-in and effectively resolve conflicts. Whether you’re a full-time or part-time Project Manager, you will gain an understanding of the basic guidelines to building a high-performing team. If you are a team member, you will learn how you can positively influence the performance of any project team-including YOUR Project Manager!

Leadership is about change and moving forward, and successful project managers are effective communicators that know when and how to be a leader. Each person and each project requires a slightly different style and approach. This workshop will teach project managers what leadership is, the role it can play in projects and organizations, and the techniques to foster leadership and communication skills. The organizational culture and communication needs of a project are examined and the impact they have. A variety of current leadership models and tools relevant to project managers will be learned.

A successfully facilitated meeting helps to achieve and exceed the project goals. It can surface the knowledge of the group, the dynamics within a group, improve decision-making, overall quality and team cohesiveness and be enjoyable, too! Facilitation is an art and a science that consists of a set of skills that can be learned. Successful facilitators can recognize and balance the needs of the meeting, the individuals, and the team.

The multiple priorities and relationships of working in a matrix organization can be challenging, complex, and feel like chaos! This training explores what a matrix organization is, the advantages and disadvantages of it, as well as the impact of trying to successfully manage projects in a matrix. The matrix emphasis is on sharing expert/specialist resources across projects that may, themselves, have shared leadership between project management and functional management. Because of this, for a matrix organization to be successful, it must emphasize team, collaboration, relationships, accountability and shared systems and processes. The ability to be proactive and act independently while still maintaining the ability to act as a team is important. This training introduces several tools and techniques for working in a matrix successfully. These include: influencing without authority, building relationships, and managing at different levels within the organization.

Coaching is a process that facilitates productive changes. It does this through the creation of a conscious and structured relationship that is focused on learning, improving, and delivering business results. A coach can help guide, create and monitor processes for individuals and teams to take purposeful actions in achieving goals.Coaching is not management and not leadership. This course is the first step in learning to be a coach. The participant will watch and experience being coached, learn basic skills, become familiar with some tools of coaching, and learn when it is appropriate for Project Managers to use or not use coaching. Successful organizational change and learning initiatives have been publicly recognized to be directly related to coaching.

Project managers must be able to assess situations quickly and accurately to maximize project resources and minimize project threats, this course will present the competencies needed to apply project leadership to create the positive project environment. Do you have the tools to provide project leadership? This course will provide you with the needed information to answer that question. Each student will complete a project leadership assessment tool, learn the various methods of leadership and how the methods interact to create the project dynamic and how to lead project resources to project success as defined by the project sponsor.

This workshop provides a practical toolset and step-by-step approach to facilitating learning and continuous improvement in project organizations. By developing Multi-Level Learning™skills, participants will acquire the ability to help their organization reduce risk, deliver faster results, eliminate waste, and improve teamwork across the project portfolio.

Project managers are in a position to influence the financial performance of their organizations. Project managers also have a need to communicate the value of their projects to senior managers in a common language. This course helps project managers understand common business financial terms, and assess how their projects influence organizational performance.