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Business Analysis Courses

Business analysts must be able gather and manage requirements, and recommend solutions to their company's biggest challenges. Whether you're looking to fine-tune these capabilities within your organization, or looking for individual skill-enhancement, Corporate Education Group has the right business analysis course for you.

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  • Corporate On-Site Only
  • Course Outline

Business Analysis: Traditional Classroom

Code Course Title Outline / Schedule

 

 

 

 

  • 2 day(s)Duration

A use case is a description of how a system interacts with one or more external entities called actors. Use case diagrams show interactions between actors and use cases, and through iterative refinement, these diagrams help stakeholders to review and agree upon the scope of a system. When it comes to use case analysis, the use case diagram is only the "the tip of the iceberg" from the business analyst's (BA's) point of view. In fact, the vast majority of the BA's time is spent not on use case diagrams, but on analyzing the scenarios and other details that are found within the use cases. A complete use case model contains accurate and well-presented use case diagrams, text specifications of the use case details, and may be supported by other types of diagrams like activity diagrams, sequence diagrams and class diagrams. This course builds upon the associated tasks and techniques introduced in its prerequisites, BA311: Core Competencies for the Business Analyst and BA312: Model and Document Your Project Requirements, by addressing why, how, when, and by whom use cases are used during the project life cycle.

Throughout the course practical tasks and techniques are presented to equip the BA with the skills and knowledge required to develop an initial use case diagram, determine conceptual business objects, develop detailed use case descriptions with alternate and exception flows, model extend and include relationships, add supplemental information including priorities, non-behavioral requirements, and business rules, and organize the wealth of requirements-related information captured by the complete set of use cases. Two case studies are integrated into the course to allow participants to view demonstrations of work products and techniques and then apply learned skills within a consistent context. Much of the class time is devoted to exercises in which participants can practice the skills being taught. To support learning back at the office, the Participant Guide includes dozens of job aids that are referenced throughout the course and available to the participant after training; these include work product templates and samples, as well as checklists for processes and best practices.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

  • 2 day(s)Duration

This two-day instructor-led course is intended to provide participants with the knowledge and skills to identify, model, analyze, measure, and document business processes that comply with recognized best practices and that are practical. The focus of the course is on understanding business processes and how to analyze them to identify improvement areas, conduct analysis to develop alternative recommendations with relevant justification, document/present findings and recommendations, and establish a continuous process improvement discipline. Additionally, business process analysis findings/recommendations will be used to illustrate how this effort can be used to jump-start the solution requirements for a proposed technology solution.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

  • 2 day(s)Duration

"A business case justifies the investment required to deliver a proposed solution." — A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide). It is an essential component of the due diligence required by organizations addressing business problems, taking advantage of business opportunities, and measuring benefits, costs, and risks associated with the investment. The business case document assesses and evaluates the available options to solve the business issue, enabling management to make informed decisions to fund/approve the proposed solution, adjust it, defer it, or reject it.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

In this intensive two-day hands-on course, participants will gain the skills and knowledge necessary to create business analysis artifacts in the industry-standard Unified Modeling Language (UML) notation. Among the diagrams explained in detail are the use case diagram for user requirements modeling, the activity diagram for process and workflow modeling, the class and object diagrams for data modeling, the state diagram for complex rule modeling, and the package diagram for organizing large models. Additionally, the workshop covers the use of the Enterprise Architect visual modeling tool, although a different tool can be substituted. This workshop is geared towards practicing business analyst who are looking to advance their analysis skill set with more sophisticated modeling and visual documentation techniques. Practical and lean analysis approaches are emphasized.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

In this two-day in-depth course, participants will gain the skills and knowledge necessary to be a productive analyst on agile projects. The course focuses on skills for all three levels of an agile project: product level, release level, and iteration (sprint) level. Participants will work in small teams to build lean analysis skills and will learn how to do the right amount of analysis for the project team to be successful. In particular, participants will understand the role of the business analyst on an agile project, how to elicit and document requirements with stories and other rapidly developed models, how to prioritize requirements, and how to guide the stakeholders through the project.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

All too often the software products delivered to the business do not meet their expectations, especially with regard to the quality of the product. Sometimes with the focus on agile's "doing it faster" approach, the agile teams may opt for speed over quality, therefore releasing a working product that may not have gone through adequate testing or that has simply overlooked the alternate and exception scenarios.

An effective agile user acceptance testing (A-UAT) approach addresses this issue by confirming the functionality and performance of the product based on writing lightweight test cases in order to validate each user story prior to its release to the business.

This two-day course looks at the agile team issues that drive the need for a fully functional testing process and describes the components of such a process. It is designed to help agile teams with an understanding of their role, the process, and the deliverables associated with UAT testing.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

  • 1 day(s)Duration

This intensive one-day workshop focuses on specific developing skills for discovering, analyzing, modeling, and communicating with a specific focus on systems integration projects. Techniques are relevant to any project team member with a role in eliciting, modeling, and managing requirements. Participants will apply the skills they learn through hands-on activities based on an immersive case study. Additionally, short exercises will provide participants with an opportunity to practice techniques learned.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

  • 1 day(s)Duration

Conducting business process analysis is a best practice to ensure that the solution requirements are business process-based and that the requirements you document meet the business needs. Identifying/documenting the business processes in scope and documenting the as-is business process flow map for each process enables you to use them for pain point/opportunity analysis. This sets a strong foundation for the business process context where the new solution functionality will come into play to support the business. Pain point/opportunity analysis helps to identify where things need to be fixed, which may or may not result in requirements for a new solution. There is great value in simply understanding where things are not working well. Opportunity analysis focuses on improving a process even when it appears that there is nothing wrong — but it could be done better.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

  • 1 day(s)Duration

The IIBA® defines use cases as the means to describe the interactions between the primary actor, the solution, and any secondary actors needed to achieve the primary actor's goal. A use case describes the possible outcomes of an attempt to accomplish a particular goal that the solution will support. It details different paths that can be followed by defining primary and alternative flows. The primary or basic flow represents the most direct way to accomplish the goal of the use case. Special circumstances and exceptions that result in a failure to complete the goal of the use case are documented in alternative or exception flows. Use cases have become the de facto standard for understanding the needs of the user in collaboration with the future solution.

The format of the workshop will be interactive and collaborative with practical application of concepts and techniques during class discussions/exercises. It will serve to provide hands-on practical experience of how to identify use cases and actors, develop a use case inventory/use case diagram, model the use case behavior via an activity diagram, and write a detailed use case description. The use case components serve as a strong foundation from which to elicit detailed solution requirements.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

  • 2 day(s)Duration

A critical success factor to perform business analysis is the ability to elicit requirements from the perspective of business need and effectively communicate the requirements to stakeholders. This means that a business analyst must have excellent communication skills and have the ability to use techniques that make elicitation and communication of requirements most effective.

This workshop serves to provide business analysts with an understanding of facilitation best practices for planning/preparing, conducting, and performing follow-up for facilitation sessions in order to elicit or validate requirements.

The format of the workshop will be interactive and collaborative. It will serve to provide hands-on workshop discussions/ exercises to ensure a sound understanding of how to effectively:

  • Prepare for and plan a facilitated session to ensure that it runs smoothly and that the goals are met.
  • Orchestrate and conduct a requirements facilitation session as a proficient BA facilitator.
  • Deal with participant behavior during facilitated sessions.
  • Employ techniques to encourage participation, gain consensus, and keep the session moving forward.
  • Employ techniques/models to guide the elicitation and validation of the requirements.

Writing effective requirements is one of the biggest challenges that a business analyst faces. They must be correct, complete, unambiguous, and testable, to name some of the key characteristics of a "good" requirement statement.

The format of this workshop is interactive and collaborative. It will serve to provide hands-on workshop discussions/exercises to ensure a sound understanding of what the different types of requirements are, how to identify requirements, what the characteristics of effective requirements are, and how to write them so that they are clear, complete, concise, unambiguous, and, most importantly, testable. Requirements statements will be written based upon a case study and reviewed/critiqued by participants as a means of understanding how challenging requirements specification can be. Real-world examples will be provided along with guidelines for how to better ensure that your requirements are well written.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

  • 2 day(s)Duration

This course delivers a comprehensive framework for business analysts (BA) to apply in their role. It is based on a real-world philosophy published by both PMI and IIBA in 2014 and presented at Project World & Business Analyst World conferences in Toronto and Boston in 2015. It defines the Enterprise Triple Constraint as the integration of strategy, analysis, and implementation and contains three fundamental principles:

  • Without professional business analysis, pursuing the enterprise strategy becomes a heuristic process burdened with avoidable cost, delay, and risk of failure.
  • Without mature professional project management for implementation, strategic planning and business analysis become academic exercises.
  • Without sound strategic planning, both business analysis and project management become orphans, and success becomes speculative and ephemeral at best.

But when all three elements of the Enterprise Triple Constraint are synchronized, the enterprise vision, goals, and objectives have a very high probability of attainment. This course shows BAs how to understand and partner with executives to maximize that probability while minimizing risk. For two days attendees will examine, evaluate, and apply strategic and tactical components of successful business analysis. Each participant will interact with peers at the same or higher level of management from various enterprises, resulting in a real-world environment to assess how current and future practices in his or her organization can bridge a productive connection between business and technology.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

  • 3 day(s)Duration

This dynamic and interactive program has two parts:

  1. It provides participants with an introduction to the essentials of the business analyst (BA) role as a bridge, translator, integrator, and an essential value producer for any type of project in any type of organization.
  2. With the foundation in place, participants are introduced to knowledge, concepts, and techniques on how to effectively perform the BA role in agile environments and become a key contributor and value producer to team performance and project and organizational success.

Through discussions, engaging reviews, examples, and exercises (including the use of a case study), this program offers two sets of objectives:

  1. Equip participants with concepts and information that are about agile project management and the agile approach as a whole.
  2. Provide participants an all-encompassing set of skills-enhancing foundations, knowledge, tools, and techniques to effectively perform the role of the BA and to apply and explore ways to enhance the value BAs produce in agile environments. This will be done alongside reinforcing important aspects of the BA work in general (i.e., requirements elicitation and management, requirements risk management, use cases) — and aligning those to the evolving role of the BA in agile environments.

All agile concepts and topics will be discussed from the business analyst's role and point of view. The program is aligned with the PMI® PBA certificate and incorporates concepts from the IIBA® Business Analysis Body of Knowledge (BABOK) Guide, version 3.0.

Create a learning solution that best meets your company's unique needs! This course, along with our entire library of courses, can be tailored and delivered privately for your team.

Want this program for yourself or just a few individuals? We'll set you or your employees up with a personal trainer for a series of live, virtual skills-coaching sessions.

To learn more about On-Site Delivery or Skills Coaching , use our On-Site Request form or contact one of our training professionals: 1.800.288.7246 or onsitetraining@corpedgroup.com.

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Our business analysis courses and certificate programs may be tailored for your organization by integrating your business processes and company language. Not sure which courses are right for you and your organization? Feel free to call one of our project management training consultants at 1.800.288.7246 or contact us for more information.