Managing Project Resources, Cost, and Quality

  •  day(s)Duration
  • 2.1 CEU/21 PDU/Credits/Units
  • MDP977aCourse Code
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Course description

This is one of four courses in the CEG Project Management Certificate Program. It is aligned with A Guide to the Project Management Body of Knowledge (PMBOK® Guide). The course includes project planning and management techniques from four Project Management Knowledge Areas: Human Resources, Cost, Procurement, and Quality.

As part of a case study, participants develop a human resource management plan that later becomes an input in the development of a time-phased budget. As they develop the budget, participants practice the use of various cost estimating techniques, while working within time, scope, and other constraints. As part of procurement management, participants develop criteria for evaluating seller proposals. Finally, participants practice quality management techniques by developing quality metrics, observing a process, and developing and implementing a process improvement plan.

PMBOK® Guide processes covered in this course:

9.1    Plan Human Resource Management
9.2    Acquire Project Team
9.3    Develop Project Team
9.4    Manage Project Team
7.1    Plan Cost Management
7.2    Estimate Costs
7.3    Determine Budget
12.1 Plan Procurement Management
12.2 Conduct Procurements
12.3 Control Procurements
12.4 Close Procurements
8.1    Plan Quality Management
8.2    Perform Quality Assurance
8.3    Control Quality

Who should attend

The Project Management Certificate Program is designed for:

  • Project team members, project managers, and managers of project managers who are looking to establish a solid command of project management concepts and techniques
  • Experienced project managers who are looking to formalize their project management knowledge and sharpen their current skill sets
  • Individuals interested in entering the field of project management
  • Individuals whose goal is to take the Project Management Professional (PMP®) Exam offered by the Project Management Institute as part of its standards and credentials programs


MDP975a Managing Your Project and Its Stakeholders or experience developing a project charter, stakeholder register, and communications management plan.

MDP976a Planning Project Scope and Schedule or experience using decomposition to develop a work breakdown structure (WBS) and the critical path method (CPM) to develop a project schedule.

What you will achieve

Upon completion of this course, the participant will be able to:

  • Describe in general terms how human resources, cost, procurement, and quality are planned and managed during successive phases of the project life cycle
  • Describe what components of a project management plan are critical to successful management of human resources, cost, procurement, and quality
  • Describe the leadership skills required of an effective project manager
  • Create a responsibility assignment matrix
  • Describe how to develop an effective project team
  • Describe how to proactively manage conflict in a project team
  • Apply analogous, parametric, bottom-up, and three-point cost estimating techniques, and list the advantages and disadvantages of each
  • Prepare a time-phased cost budget
  • Explain the pros and cons of purchasing goods and services from external sources rather than producing them internally
  • Describe factors involved in selecting a type of contract
  • Define criteria for evaluating proposals from sellers
  • Describe best practices for managing and closing out contracts with external vendors
  • Describe the relationship between cost, quality, and customer satisfaction
  • Explain the difference between quality assurance and quality control and describe some of the techniques used in each
  • Specify a quality metric and how it will be measured to achieve a quality goal for a product or process
  • Create a cause-and-effect diagram and use it to perform a root cause analysis
  • Develop a process improvement plan to analyze and improve a process

What you will learn

Course Outline

Pre-Course Reading Assignment
  • Case study background materials
Day One
  • Module 1: Knowledge Area Overview
  • Module 2: Human Resource Planning
  • Module 3: Managing the Team
Day Two
  • Module 4: Cost Estimating and Budgeting
  • Module 5: Procurement Management
Day Three
  • Module 6: Project Quality

This course is currently not scheduled. To be notified of the next available date, provide us with your information. Or, if you have a group to train, contact us to learn more about bringing this course onsite to your location:

Call: 1.800.288.7246 (US ONLY) or +1.978.649.8200


Form: Corporate Onsite Request Form