Collaboration Skills for High Performance

  •  day(s)Duration
  • 1.4 CEU/14 PDU/Credits/Units
  • MDI1002Course Code
  • send to printer

Course description

This course provides a team development process that facilitates the development of a new team or the revitalization of an existing team. Project managers and team members must be able to successfully collaborate in a team environment without positional authority and deal with different priorities, difficult behaviors, and team challenges. Whether you are working with a co-located or virtual team, you will rapidly increase your team’s effectiveness with the use of these best practices, team tools, and collaboration skills.

This two-day course will familiarize participants with tools, techniques, and strategies that successfully foster a collaborative team environment and help them effectively respond to any conflict that may arise during a project life cycle. Participants will gain confidence and expertise in contributing to and motivating a productive, high-performing team.

Who should attend

Individuals who will benefit from this course include: new and experienced project managers, team members, and individuals who wish to become better collaborators in team environments.

What you will achieve

  • Skills to collaborate effectively
  • The confidence and ability to deal effectively with challenging team situations
  • Facilitative leadership strategies to promote team communication, collaboration, and performance
  • Tools and techniques to work with team members’ differences in communication needs and motivations
  • Assessment tools and feedback to develop accountability and project team performance

What you will learn

  • Gain familiarity with the seven factors project teams need to produce results.
  • Develop an accountability model and understand the importance of the cycle approach to accountability.
  • Learn collaboration best practices, including behaviors, values, and mindset to work collaboratively.
  • Practice virtual and co-located meeting effectiveness.
  • Develop tools and strategies for any type of meeting.
  • Use teamwork tools used to align individuals and project teams with the organization.
  • Develop team communication strategies and skills for clear communications, decision making, and positive interactions with all stakeholders.
  • Learn a structured and creative problem-solving process that utilizes the team to overcome obstacles and reach project goals.
  • Develop approaches and models for constructive conflict management.
  • Recognize the four cores of trust and the ability to develop trusting relationships.
Course Outline
Day One
Module 1: Set the Foundation
  • Goals, Roles, Process
  • Agenda and Ground Rules
  • Collaboration Requirements
  • Stakeholders
  • Communication Plan
  • Key Relationships
  • Exercise: Team Collaboration
Module 2: Guidelines for Interactions
  • Six Principles
  • Relationship Success Factors
  • Understand and Value Difference
  • Communication Process
  • Breaking Communication Barriers
Day Two
Module 3: Difficult Conversations
  • Emotional Intelligence
  • Giving and Receiving Feedback
  • Influencing
  • Conflict Management
  • Conversations and the Brain
  • Balance of Advocacy and Inquiry
  • Exercise: Use the Difficult Conversation Steps
  • Cycle of Accountability
Module 4: Meeting Effectiveness
  • Meeting Best Practices
  • Roles
  • Remote Meetings
  • Managing Meetings Before, During, and After
  • Communicate for Engagement
  • Decision Making
  • Problem Solving
  • Managing Conflict
  • Prevention and Intervention Techniques
  • Exercise: Situation – Outcome – Solution
2

This course is currently not scheduled. To be notified of the next available date, provide us with your information. Or, if you have a group to train, contact us to learn more about bringing this course onsite to your location:

Call: 1.800.288.7246 (US ONLY) or +1.978.649.8200

eMail: onsitetraining@corpedgroup.com

Form: Corporate Onsite Request Form