Interpersonal Effectiveness

  •  day(s)Duration
  • MDP391Course Code
  • send to printer

Course description

Living and working with people is what we do... like it or not. As predictable as human nature can be at times, it has a way of being equally unpredictable. In the many roles we play during any given day, we must adjust continually to a variety of personalities; ways of doing things; and countless other changes. In addition to dealing with all of this, we are constantly challenged to get through it all despite the increasing number of distractions.

Interpersonal Effectiveness is a course that will help those who attend, be better prepared to deal with an environment that is fluid and filled with the unexpected. It is largely an interactive seminar that includes a mixture of lecturettes; small and large group discussions; and exercises along with video presentations. This blend has proven successful because it offers many learning opportunities and appeals to different learning styles.

The goal for this seminar is to prepare people to be better able to deal with others more effectively in the face of more change and complexity.

Who should attend

Anyone who would like to improve (personal and/or working) relationships with others should attend this seminar. We bring who we are wherever we go... building healthy relationships is as important at home as it is at work. That’s why this seminar is open to all.

What you will learn

  • Understand how perceptions and thinking drive our behaviors and how behaviors influence our relationships.
  • Understand the concept of Conditioned Thought and its impact on developing and fostering healthy personal and professional relationships.
  • Understand how easily we can become distracted and what shapes distractions take.
  • Understand how preferences shape and drive the things we, as people, do.
  • Learn how to leverage personal strengths in difficult situations.
  • Learn how personal values are being satisfied and the level of alignment they are at with the environment.
Day One
  • State of Mind
  • Thought
  • Behaviors
  • Personal Effectiveness
  • Myers Briggs
  • Personal Preferences
  • How we participate in the world
  • How we take in information
  • How we make decisions
  • How we come to closure
  • Communication and Influence
  • Listening
  • Body Language
  • Presenting
Day Two
  • Resolving Conflicts
  • Thomas Kilmann Inventory
  • Preferences in Problem Solving, Decision Making and Resolving Conflicts
  • Learning and Teamwork
  • Learning Styles Inventory
  • Learning Organizations
  • Motivation Principles and impact on Teamwork
  • Leadership and Followership
  • Leading and contributing to team/group objectives

This course is currently not scheduled. To be notified of the next available date, provide us with your information. Or, if you have a group to train, contact us to learn more about bringing this course onsite to your location:

Call: 1.800.288.7246 (US ONLY) or +1.978.649.8200


Form: Corporate Onsite Request Form