Duke Unitersity Management Training

Find a Course

Select one or more from the list below:

Program Area
Delivery Method

Special Offers

View all of our current Special Offers.

Digital Catalog

« Back  |  Home » Courses

Effective Problem-Solving and Decision Making: A Creative and Collaborative Process

  •  day(s)Duration
  • MDP1012Course Code

Problem resolution is a "three step" process.

Step one explores the boundaries of the problem and defines it; step two examines potential solutions and establishes criteria for the logical selection of a solution. Step three evaluates solutions on the criteria to identify the solution most consistent with the desired outcome or objectives.

This program will use this "three step" approach to not only define a reasoned process, but to also deal with the emotional impact, brought on by the human element.


This course is currently not scheduled. To be notified of the next available date, provide us with your information. Or, if you have a group to train, contact us to learn more about bringing this course onsite to your location:

Call: 1.800.288.7246 (US ONLY) or +1.978.649.8200

eMail: onsitetraining@corpedgroup.com

Form: Corporate Onsite Request Form