Management and Leadership

This training session prepares participants to accelerate change initiatives not just successfully, but also sustainably. By building sustainability into the change design and implementation plan, leaders can better help their team adapt to changes in the workplace.

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Target Audience

This course is designed for mid-level managers and those who are managers of managers with at least four years of experience managing others.

Learning Objectives

• Apply change leadership techniques successfully and efficiently.
• Build sustainability into the change design and implementation process.
• Help people adapt to changes in their work environment without compromising their productivity.
• Communicate with impact.

Key Takeaway

Accelerate change initiatives by building a clear and sustainable change design and implementation plan.

Course Outline

Introduction

• Discuss Change in Your Organization: What Makes the Next Level a Challenge?
• Select a Change Initiative for Group Activities
• Why Is Change Leadership Important?
• The Change Effectiveness Equation and Gaining Acceptance

Creating a Sense of Urgency

• Understanding the Need for Change
• Creating a Sense of Urgency
• Video: John Kotter on Sense of Urgency
• Threat vs. Opportunity Matrix

Personal Readiness for Change

• Individual Activity: Self-Check on Change
• The Transition Curve
• Reactions and Approaches to Change
• Reframing Reactions — Recognize, Identify, Reframe, and Move Forward
• Craft Open and Honest Change Dialogs
• The Sphere of Influence — Focus Your Energy on What You Can Influence and Control
• Building Individual Commitment
• Leading Change and Transition

Shaping the Vision

• Shaping the Vision — Key Phrases
• Backwards Imaging Approach
• Bulley’s Eye and More of/Less of — Focus the Vision on Behaviors

Engaging and Enabling the Organization

• Using a Stakeholder Analysis
• Adoption Life Cycle
• Mobilizing Commitment
• Creating Short-Term Wins

Changing Systems and Structures

• Recognizing and Aligning Systems and Structures
• Three-Step Alignment Process
  • Identify Key Systems and Structures
  • Current Systems and Structures Assessment
  • Creating Future Systems and Structures

Implementing and Sustaining Change

• Monitoring Progress
• Past, Present, Future, Action Model for Implementing Change
• Using a Roles and Responsibilities Chart to Ensure Engagement
• Implementation Planning
• Sustaining Change — Prioritization, Integration, Operationalization. Recalibration, Determination
• Cultural Norms Assessment Tool
• Sustaining Change — Assessment and Pitfalls

Review and Summary

• Key Learnings
• Questions
• Action Plans
• Next Steps

MDI1348 Course Code